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SalaryMedical Billing – Customer Service Representative/Collection Specialist and Customer Service/Collection Supervisor
Customer Service Representative serves as the physician medical group’s primary contact for all patient physician billing inquiries, Customer Service, and financial assistance needs. Acts as liaison between the practice providers, and payers for all billing account resolution. Provides information regarding physician medical group billing practices, policies, and patient billing statements. Assists patients in understanding billing statements to ensure swift resolution of outstanding balances. Fulfills the organization’s mission of care and service by providing superior Customer Service to the patient community. This position is also responsible for assisting patients in the process of completing financial assistance applications, educating them about their financial responsibility, and helping them identify a path toward resolving their balances. This role involves communicating with patients both in person and over the phone and requires a high level of Customer Service.
Our organization consists of approximately 30 employees, so finding the right new employee is critical to our success.
We require a minimum of 1-year experience in the healthcare field. EPIC &/or Customer Service experience are both a Plus!
Hendricks County Physician Billing, Inc. is located in Plainfield and is affiliated with Hendricks Regional Health.
POSITIVE – Casual, relaxed work environment. No nights, weekends or overtime ever…we only expect you to work Monday-Friday, between 8-5. Benefits include; life insurance, 401(k), and AFLAC.
DOWNSIDE – We are a small group and unfortunately, we do not offer health insurance.
Job Type: Full-time
Pay: $16.50 - $24.50 per hour
Benefits:
- 401(k)
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
Work setting:
- Office
Ability to Relocate:
- Plainfield, IN 46168: Relocate before starting work (Required)
Work Location: In person
