Customer Service Representative

$500 Hiring and Retention Bonus Offered

Are you a friendly, hard working, highly reliable Customer Service superstar? If you love helping people and are looking for more than "just a job", would like to be a member of an award winning company join our Customer Service Team and experience what it's like to work for a great organization!

This location is a clean, comfortable upscale, fast paced retail store environment. We focus on providing a rewarding and flexible place to work and believe our team members are part of our success! We encourage and support staff growth by offering competitive pay, paid on the job training, coaching, and advancement opportunities, as well as employee discounts. As a Customer Service Representative you are the face of our company and help create a fantastic customer experience!

Apply online or in person at our Stillwater location

Part time position

16 - 28 hours per week Monday - Friday 1PM - 7PM or 3PM - 7PM

• Every other Saturday 9AM - 3PM

$500 New hire bonus*; first portion paid at completion of 90 days probationary period, remainder paid at 1 year anniversary

JOB SUMMARY

Provide exceptional Customer Service above all else, create relationships with our customers and make every visit to our stores a great experience! You ensure our customers always receive friendly, prompt service with a smile and show appreciation for their business.

KEY RESPONSIBILITIES

• Maintain high degree of regular and punctual attendance
• Deliver exceptional Customer Service to all customers by providing prompt, friendly service, connecting with the customer and acting with a "customer comes first" attitude.
• Maintain a confident and friendly demeanor at all times
• Pay attention to and respond to customer needs and requirements for handling and cleaning of their garments.

REQUIRED SKILLS, KNOWLEDGE, & QUALIFICATIONS

• Basic computer knowledge or familiarity with a computer
• Ability to learn new information and skills quickly
• Attention to detail
• Ability to communicate clearly, accurately and professionally
• Ability to work independently or as part of a team
• Ability to build relationships with customers
• Comply with company dress code that prohibits excessive display of tattoos, facial piercings, excessive ear piercing, and any unnatural hair colors.

EXPERIENCE REQUIRED

• No previous dry cleaning experience required.
• Prior retail / service industry experience helpful.

St Croix Cleaners is a locally owned, earth friendly dry cleaner that provides exceptional Customer Service, high quality, award-winning cleaning and specialty cleaning services. Learn more about St Croix Cleaners at www.stcroixcleaners.com.

*Certain conditions and restrictions apply

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 16 – 28 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Professional development assistance

Experience level:

• No experience needed

Shift:

• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)
• retail: 1 year (Preferred)
• Dry cleaning: 1 year (Preferred)
• Phone etiquette: 1 year (Required)

Language:

• English (Required)

Work Location: In person