Customer Service Rep!

Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills. Duties: - Handle incoming customer inquiries via phone, email, and chat - Provide accurate and timely information to customers regarding products, services, and promotions - Assist customers with order placement, returns, and exchanges - Resolve customer complaints or issues in a professional and efficient manner - Conduct outbound calls to follow up with customers or provide additional information - Perform data entry tasks to update customer information in the system - Collaborate with other departments to address customer concerns and provide solutions - Meet or exceed established performance metrics for customer satisfaction, response time, and sales targets Requirements: - Fluent in English (multilingual abilities are a plus) - Excellent verbal and written communication skills - Strong analytical and problem-solving abilities - Previous experience in Customer Service or related field preferred - Ability to handle high call volumes and work in a fast-paced environment - Proficient in data entry and computer skills - Knowledge of phone etiquette and Customer Service best practices - Ability to effectively communicate with customers and provide exceptional service - Sales experience is a plus We offer competitive pay, comprehensive training, and opportunities for career growth. If you are passionate about delivering outstanding Customer Service and thrive in a dynamic environment, we would love to hear from you. Apply today to join our team as a Customer Service Representative!

Job Type: Part-time

Pay: From $13.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• On-the-job training
• Referral program

Experience level:

• No experience needed

Shift:

• Morning shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

People with a criminal record are encouraged to apply

Work Location: In person