Address
Form of work
Salary```Duties```
- Answer incoming customer calls and provide assistance with inquiries, complaints, and product information
- Communicate effectively and professionally with customers to ensure a positive experience
- Perform data entry tasks accurately and efficiently
- Make outbound calls to follow up on customer inquiries or resolve issues
- Handle escalated customer concerns with empathy and problem-solving skills
```Experience```
- Excellent phone etiquette and strong communication skills in English
- Proficient in data entry and computer systems
- Ability to analyze customer needs and provide appropriate solutions
- Strong problem-solving skills and the ability to handle difficult situations with professionalism
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Vision insurance
- Work from home
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Work Location: Remote
