Customer Service Order Entry

Professional Search Group (PSG) is seeking a Customer Service/ Order Entry Representative to join a growing team! This position is open due to a PROMOTION! The Customer Service Representative/ Order Entry Rep will be responsible for gathering information, enter orders in through customer portal, create PO's, coordinate/ create documents for shipments, build rapport with vendors/ customers, and assisting with production scheduling. This is a manufacturing company that specializes in bedding solutions & is the industry leader for all upholstery, foam, and furniture manufacturing across the nation! Ready to be a part of this awesome growth?! APPLY!

Responsibilities:

• Gather information from shipping portal to confirm orders, quantities, production schedules, reporting.
• Log in to Customers' Portal and print all daily incoming orders and shipping labels. Enter items into company CRM, create shipment confirmations.
• Create PODs and send advance notification emails to customers of what and when we will be shipping to them.
• Make / complete day-to-day productions on the system, based on what the floor completed.
• Create shipment confirmations for a specific customer [name retracted].
• Build a report for VP of Production, Warehouse Manager and Finance Manager on Productions and sales done per day, week, and month.
• Build a production schedule every Thursday with the warehouse manager for the warehouse on what it will be worked on for the following week with its dollar value.
• Build a report on the backlog, with due dates and value for each

Qualifications:

• 2+ years of Customer Service/ Order Entry experience
• Strong computer skills
• Clear communication skills both verbal and written
• Ability to multi-task
• Able to perform in a fast-paced environment
• Office experience in preferred

Apply for this amazing opportunity today!

Donovan Aranda

Division Manager

562-378-0027

donovan.aranda@us-psg.com