Customer Service Lead- Full Time

Why Sendik’s?
If you’re motivated by fast-paced, team-focused, and customer-committed work, we want you! You’ll have the opportunity to do your very best every day with a company that champions extraordinary Customer Service and is dedicated to the community it serves. Be a part of an amazing team of people who have a passion for providing the best service today!
You’re more than an associate, you’re a part of our family so you’ll enjoy incredible perks such as, a 10% discount at all Sendik’s locations, community involvement through charity partnerships, investments in career, training, and workshops and a comprehensive benefits package, including PTO, 401K and annual bonuses.
My Daily Activities
We value your two cents at Sendik's! As a Customer Service Lead you will have exposure to all areas of the department. You’ll ensure that our customers are satisfied with their experience, oversee all office tasks and bookwork and ensure that the team is accomplishing all daily tasks. We pride ourselves on maintaining a clean and safe environment for all of our associates and we work together to accomplish this goal.
Qualifications
Must be a minimum of 18 years of age due to handling wine and spirits
Prior experience in Customer Service, cash handling and leadership experience is required
Ability to successfully lead, coach, train, develop and motivate a team
Ability to provide clear direction and delegate responsibilities to a team
Ability to quickly adapt to changing conditions, priorities and circumstance
Ability to work at a fast paced and efficient manner
Ability to stand, walk, lift, bend, push/pull for extended periods of time
Ability to lift up to 50 pounds
Not sure if this position is the right career for you or do you need an accommodation? We’d love to talk to you about opportunities and options, so click the apply button or contact us at hr@sendiks.com.
As part of the interview process, you may be asked to complete a background check/drug screen/driver record check based on the position you are applying for.