Customer Service Clerk.

Spherion Staffing of Anderson, CA, is hiring a Customer Service Clerk for a local utility in Redding, CA.
Responsibilities:
-Performs customary secretarial duties, including answering and transferring telephone calls, replenishes office supplies, provides adequate and courteous servicing of customer water billing accounts, answers billing and other inquiries, relates public information; while greeting customers in person and on the telephone. ...

-Performs computer billing of customer water accounts. Obtains and processes information to begin and discontinue water service. Duties include accounts receivable, the collection and processing of cash receipts, preparation of deposits and banking. Follow up on delinquent accounts, scheduling customer accounts for non-payment turnoffs, collection attempts on closed accounts, and uncollectible account turnovers to collection agency.
-Performs duties related to the sale of new meter installations, cross connection control devices, construction water hydrant meter requests, water conservation measures, issuing general work orders, processing of water quality complaints, and maintaining records required by the State Department of Health Services.
-Duties include the maintenance of utility billing system computer information, meter books, collection account records and other records, and files related to utility billing.
-Maintains Underground System Alert (USA) printer and files, operates District radio, and communicates with field and production personnel.
-Occasionally may be assigned to work on special projects or directed to perform other office duties.
-Cross trains in Bookkeeper duties or in performance of other office related duties.
-Performs duties related to opening and closing office daily.
-Runs occasional errands. Maintains water quality complaint records.
-Maintains accounts receivable collection reports.
-Must perform duties safely with skill tact, diplomacy and efficiency.
-On occasion, may be temporarily assigned to perform the duties of another classification in the District.
Working hours: 8:00 AM - 5:00 PM
Skills:
-Completion of high school.
-Basic secretarial skills including typing (50wpm)
-Basic knowledge of computers and their operation.
-Possession of a valid California Drivers License Class C, with a good driving record.
Education:
High School
Experience:
0-1 years
Qualifications:
-Operate District vehicles while conducting District business from District headquarters to areas within the community.
-Must have strength and stamina sufficient to carry, push, pull, reach, and lift items up to 20 pounds, routinely.
-Ability to sit for extended periods of time.
-Ability to reach at above shoulder height, at shoulder height, and below should height.
-Uses office equipment such as computer terminals, copiers, and facsimile machines.
-Ability to communicate orally in face-to-face and one-on-one settings; ability to communicate via telephone and two-way radio. Ability to read and distinguish numbers, ability to see well enough to read instruction sheets, and distinguish among the red, green, and amber colors of traffic signals.
-Hearing within normal ranges.
-Completion of high school.
-Basic secretarial skills including typing (50wpm)
-Basic knowledge of computers and their operation.
-Possession of a valid California Drivers License Class C, with a good driving record.
Spherion Staffing of Anderson, CA, is hiring a Customer Service Clerk for a local utility in Redding, CA.
To apply, please submit a resume and application to Spherion, and please submit a completed Bella Vista Water District application and applicable documents to their office at 11368 E. Stillwater Way, Redding, CA 96003 or by email to ddias@bvwd.org.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.