Address
Form of work
SalaryYou must have prior experience in home services.
SCOPE OF WORK: Must have prior Home-Services experience (Plumbing, HVAC, Etc.)
A) This is a customer service-oriented role; you must have strong communication skills. You would be responsible for handling all incoming customer calls and entering information into our proprietary database for dispatching purposes.
B) In the process, you would be expected to evaluate each customer’s situation to match them to the appropriate technician job skills; you must be able to manage and maintain the daily dispatch board.
C) Submit applications for various utility rebate programs, must have tentative to detail skills.
- Permit submittal experience, Smud & Roseville Electric Rebate, Tech-Clean documentation submittals.
- Scheduling and dispatching drivers, work crews, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
- Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors, or emergency personnel.
- Speaking with supervisors or customers to resolve problems, requests for services or equipment.
- Preparing daily work such as schedules
- Preparing work orders for crew or receiving work orders from work crews
- Overseeing communications within company assigned territories.
- Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
