Customer Service/ Business Service

Job Title

Customer Service Specialist - Temp-to-Hire

Job Description

Apply today, work tomorrow, and get paid weekly! Want a great work environment? We're hiring now for Customer Service Specialist in Twin Falls, ID

What we offer

• Weekly pay of $16.00 - $18.00 per hour

• Direct deposit & debit card payment options

• Health, vision, dental, life, and disability insurance

• Training provided

• Weekly Pay

Customer Service Specialist Tasks & Duties (What you'll do)

• Think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional / positive voice and manner

• Answer large amount of inbound calls and or Messages

• Assess customers’ needs and provide the correct solution

• Learn and follow all customer service procedures and policies

• Meet and go above personal and team targets, goals, and quotas

• Aim for customer resolution and return

• Record, organize and file customer interactions and profile/account changes

• Keep records of all conversations in database

Customer Service Specialist Shift Info

• Day Shift, 6:00 am to 2:30 pm

• 2nd shift 11:00 am to 7:00 Pm

• Monday - Saturday Business open

• 1 weekday and Sunday's Off (work 40 hours week)

Customer Service SpecialistQualifications (Requirements/Skills)

• Customer Service Specialist experience

• Able to pass a pre-employment drug screen

• Able to pass a background check

• Able to work in the US

• Previous experience in customer support, client services, sales, or a related field

• Excellent at communicating over the phone and handling phone systems

• Basic computer skills and experience with tracking and recording call information, filing documents or updating customer profiles/accounts

• Excellent time management and prioritization skills

• Ability to answer the phone, listen actively, relay information, and type basic information simultaneously

• Customer-focused for positive customer experience and resolution

• Able to pass a background check 

• Able to work in the US. 

• Able to pass drug screen

Apply today, Customer Service Specialist - Want a great work environment? near Twin Falls, ID, 83301

About Ascend Staffing

Ascend Staffing has been connecting great people with real opportunities for over 50 years. We are always looking for great people. If you’re ready to earn more, get real benefits, and achieve your goals, you’ve come to the right place.

• We do what we say we will do.

• We are direct and transparent.

• We find real opportunities with great employers.