Customer Service-Aviation

We are currently hiring for a part-time Customer Service Representative. This position is responsible for providing high end, professional customer service to meet all of our customer's needs. This includes concierge service, conveying customer requests to line personnel and valet/driver, arranging for hotels, rental cars and ordering aircraft catering. The Customer Service Representative will also process point of sale transactions, cash receipts, handle incoming calls, prepare operations reports and invoices for aircraft fuel and services. We currently have both full and part-time openings available with a variety of scheduling options.

Some evening hours as well as at least one weekend day are required.

Job Duties:

• Answer incoming customer inquiries
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Processing customer invoicing and payments for services
• Communication with ground crew for services rendered
• Other duties as required

Communication method(s) used:

• Email
• Phone
• In person

Typical end time:

• 6PM

Typical start time:

• 8AM

Work Remotely

• No

Job Type: Part-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Work Location: In person