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Salary```Job Summary:``` We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, assisting with their inquiries, and ensuring a positive shopping experience. ```Responsibilities:``` - Greet customers and provide them with product information and assistance - Assist customers in finding the right products and making purchasing decisions - Process customer transactions accurately and efficiently using the cash register - Handle customer complaints or concerns in a professional and timely manner - Upsell products and services to maximize sales opportunities - Maintain a clean and organized work environment, including restocking merchandise as needed - Provide excellent Customer Service through phone calls, emails, and in-person interactions - Demonstrate strong knowledge of our product offerings and promotions - Collaborate with team members to achieve sales targets and improve overall customer satisfaction ```Requirements:``` - Previous experience in retail sales or Customer Service is preferred - Bilingual skills (English/Spanish) are a plus - Basic math skills for handling cash transactions accurately - Strong time management skills to prioritize tasks effectively - Excellent phone etiquette and communication skills - Ability to work in a fast-paced environment while maintaining attention to detail - Knowledge of jewelry sales is an advantage but not required If you are passionate about providing exceptional Customer Service, have a strong work ethic, and enjoy working in a team-oriented environment, we would love to hear from you!
Job Types: Full-time, Part-time
Pay: From $18.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
