Customer Service Associate

About us

We are a professional retail business and our goal is to provide a positive, professional work environment where all employees are trained, challenged and inspired to be extraordinary..

Our work environment includes:

• On-the-job training
• Safe work environment
• Growth opportunities
• Flexible working hours

**CUSTOMER SERVICE ASSOCIATE**

**Duties:**

- Answering phones, calling customers and other office duties

- Assisting customers with applying for financing

- Provide exceptional Customer Service to all shoppers

- Process customer transactions accurately and efficiently

- Stay up-to-date with product knowledge and industry trends with ongoing sales training

**Requirements:**

- A minimum of two years Customer Service experience in a fast-paced environment, preferable furniture retail.

- Strong communication skills with the ability to effectively communicate with customers

- Knowledge of retail math for handling cash transactions and calculating discounts

- Familiarity with technology sales, including mobile devices and accessories

- Ability to work well in a team-oriented environment

- Excellent phone etiquette for handling customer inquiries and providing assistance

- Ability to multi task in a fast pace environment

- Must be polite, positive and outgoing

- Previous experience with Storis software a plus

Join our team as a Customer Service Associate and enjoy competitive pay, flexible scheduling, and opportunities for career growth. We offer a supportive work environment where you can develop your skills and provide exceptional service to our valued customers. Apply today to start your exciting new career!

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Flexible schedule
• Paid time off

Experience level:

• 2 years

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Experience:

• Customer service: 2 years (Required)

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Work Location: In person