Address
Form of work
SalaryAbout us
Designs by Aaron (Fine Jewelery) is a small business in Bangor, ME. We are agile and our goal is to Focus on building relationships with customers. We believe in the highest level of customer service and quality for our customers. .
Our work environment includes:
- Modern office setting
- Growth opportunities
Our company is seeking dedicated Customer Service Representatives to join our team of customer service professionals. The ideal candidate will be responsible for assisting company customers, developing and maintaining customer relationships, facilitating product launches, using social media tools and taking direction well. We are looking for candidates who are team players and passionate about providing high-quality customer service, who can read and react quickly to customer needs and want to help us continue to be a leader in our industry.
Responsibilities:
- Provide excellent service to customers.
- Communicate with customers over the phone and via e-mail; use good judgment and discretion in handling complaints, inquiries, and requests.
- Handle customer service issues.
- Handle customer problems.
- Answer questions about products and services, using knowledge of products and skills in problem solving.
- Prepare letters for customers.
- Prepare letters for customers.
- Prepare bills and checks for customers.
- Answer calls and direct them as needed.
- Greet callers and respond appropriately to their needs or questions.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Flexible schedule
- Paid time off
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
