Job Description
Responsibilities include but are not limited to:
The Customer Service Administration Specialist processes material as it comes in to the Customer Service Department. The Customer Service Administration Specialist documents all material into the system, provides current status and updates to customers and management, and closes out the jobs once the action is completed.
Duties and Responsibilities:
· Processes both the incoming and outgoing material for the Customer Service Department, to include: Warranty / Non-Warranty Repairs, Warranty / Non-Warranty Accessory processing, and other material as required for support of our customers.
· Resolve customer complaints or answer customer's questions.
· Provide reports and/or status updates of all material in the processing workflow. Open tickets and updates database tickets documenting the product flow of the Customer Service Department.
Knowledge & Skills:
· Strong Excel, Access, MS Word, Power Point, skills required
· Good communication and analytical skills; Very detail-oriented, accurate and organized
· Ability to work under pressure and meet deadlines
· Able to work independently and as part of a team
· Confidentiality and time management skills
What's in this for you?
· Competitive pay rate - $17 - $18 per hour depending on experience!
· Weekly Pay - you receive a paycheck every week
- Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria
Click on "Apply Now" to be considered for this Customer Service Admin position at our client site in Melbourne, FL!
Pay Details: $17.00 to $18.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.