Customer Master Data Administrator

ECHO Incorporated is an industry leader in developing and manufacturing high-performance, professional-grade, handheld outdoor power equipment. With distributors and thousands of dealers across North and South America, ECHO is constantly anticipating the future of the outdoor power equipment industry and the need for environmental sustainability. Working for ECHO means joining a team of people who are committed to collaboration, innovation, creativity, and high-quality products that make us a globally competitive brand. 

ECHO is hiring in our Credit Department! If you are data driven, thrive on accuracy, and would like to work in a collaborative culture, then apply here today!

This is a hybrid position that will offer the flexibility of working from home and on-site at our Lake Zurich facility. 

ECHO’s benefits include:

• 11 paid holidays
• Extremely affordable medical, dental, and vision insurance
• Paid PTO (Paid Time Off)
• 5% 401K match
• Tuition Reimbursement

Duties/Responsibilities:

• Enter account information into the source EIP (Echo Integration Program) system and verify the accuracy of the data.
• Input new GED and ECHO customer information into our various databases. 
• Maintain current vendor information including contact changes, address changes, and email changes.
• Review high-volume of customer-level data from multiple systems to identify and correct inconsistencies and anomalies regarding Master Data by performing quarterly audits.
• Validate changes to Customer Master Data as approved by business review process which include change requests.
• Work cross functionally to ensure the user profiles in the business portal are up to date.
• Function as the single point of contact related to customer setup, making it easier to do business with ECHO.
• Ensure tax exemption certificates are on file and up to date within the 3rd party tax software company.
• Manage the “Account Changes” shared box to ensure all data is accurate and up to date.
• Back up the Accounts Receivable Specialist with cash posting, non-inventory billing and other data entry functions.
• Assist the Credit and Collections team with UCC-1 filings and transfer requests from Sales.
• Perform project-based work as needed. 

Job Experience/Skills:

• 3-5 years of Data Administration or similar experience is required.
• Knowledge of Infor XA preferred.
• Strong attention to detail is necessary.
• Able to build and maintain effective working relationships with other teams.
• Demonstrate ownership of assigned responsibilities with a confident attitude. 

Education: High School Diploma required. Bachelor’s degree preferred.

Equal Opportunity Employment:

We are proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status.

E-Verification:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.