Customer Experience Coordinator (Cec)

Join our Team! Uni K Wax West MIAMI

We are a professional Waxing Studio that specializes in providing an ouchless waxing

experience using our exclusive All Natural ELASTIK® Wax. We are looking for personable

outgoing professionals who can help our customers look their best. The Customer Experience

Coordinator (CEC) is dedicated to each customer’s experience by making them feel appreciated

and valued whether they call or enter the Studio. They are customer advocates whose purpose

is to exceed customer expectations and make each waxing experience seamless and to their

liking.

CEC Benefits

 Great pay consisting of $12 hourly, product commission, membership sales commission.

 Free and/or discounted waxing services and discounts on skin care retail products

 Work in a beautiful, well managed facility

CEC Requirements

 Flexible schedule able to work nights and/or weekends

 Maintain a professional appearance at all times

 Demonstrate excellent customer service and communication skills by having a positive,

friendly, and upbeat demeanor with customers and co-workers at all times

Minimum Qualifications

 Receptionist, salon/spa experience, retail and computer skills preferred.

 Fluent in English

CEC Responsibilities

 Perform daily Studio opening/closing procedures and transacting sales

 Manage the Studio’s appointment book optimally including confirming appointments

 Answer the phone/messages following Uni K Wax guidelines and booking appointments

 Educate and offer skin care products as well as company loyalty programs

 Performs maintenance tasks and merchandises retail products

 Communicate constantly with co-workers to ensure customer needs are met

 Evaluate Customer Experience and addresses concerns as needed

Uni K Wax Studios are dedicated to providing customers with a superior waxing experience at

affordable prices without compromising service. We feature a proprietary all-natural best in

class Wax, high end skin care product line, and a clean and professional environment. Uni K

Wax Studios are independently owned and operated.

To apply visit Unikwax.com > careers > Studio > Location > and select “Studio Name” from the

drop-down menu.

Job Type: Part-time

Pay: $12.00 per hour

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Work setting:

• In-person

Experience:

• Customer service: 1 year (Preferred)

Language:

• English and Spanish (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• 14246 Southwest 8th Street, Miami, FL (Preferred)

Work Location: In person