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SalaryOrlandoVets is seeking a Lead Veterinary Customer Service Coordinator at our Alafaya Trail Animal Hospital location, with an opportunity to earn $20-$25/hr. The Lead Customer Service Coordinator plays an integral role in our organization by building trusting relationships with our clients through exceptional Customer Service at all times. The Lead Customer Service Coordinator will assist the practice manager/leadership team in managing the flow of all patients through the veterinary practice and assisting the practice manager as needed in inventory management, hospital operations, equipment maintenance and training and development of the paraprofessional team. OrlandoVets is comprised of four growing, privately owned veterinary hospitals based in Central Florida offering team members flexible scheduling, growth opportunities, and a fun place to work!
OrlandoVets is known for relationship-based care and thrives on enriching the lives of pets and their families through personalized partnerships. We believe in delivering exceptional care to each and every patient and client, every time.
Requirements:
- At least 3 years of Veterinary Customer Service experience
- Competency using Avimark practice management software
- A genuine desire and drive to make people’s day as great as possible
- A commitment to high quality patient care and an appreciation for the human-animal bond
Responsibilities:
- Client communications
- Medical record maintenance
- Effective communication with fellow team members
- Work closely with the Practice Manager and Leadership team to maximize work flow efficiency and maintain standards of care
- Foster a growth environment that supports empowerment
Benefits:
- Generous paid time off.
- Health, dental, and vision insurance.
- 401k with match.
- Discounted Veterinary care benefits for your pet(s).
- Training, continuing education, and mentorship for career growth and development.
Why OrlandoVets?
- A rewarding career caring for people who love animals.
- Belong to a team that truly cares for people, pets and each other.
- Opportunity to grow from within, both professionally and financially.
- Flexible shifts and advance scheduling to accommodate your personal life.
- Central Florida Orlando has it all, including plenty of family-oriented activities and schools ranked above average.
OrlandoVets is an Equal Opportunity Employer and Drug Free Workplace. Drug screening may be required for successful candidates. We request that candidates in need of a reasonable accommodation under ADA notify of a need for an accommodation.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 34 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Uniform allowance
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
Work setting:
- Hospital
- In-person
Experience:
- Veterinary experience: 3 years (Preferred)
Work Location: In person
