Csr - Customer Service Representative

Title: Customer Service Representative

Main Objectives: Ensure excellent Customer Service, assist customer purchases and make product recommendations in the best interests of the customers, help customers with device issues. On down time work on cleaning and organizing the store. Make sure product is stocked accordingly to ensure smooth day-to-day operations.

This position will be responsible for:

All sales activities and sales associate job duties, from greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information.

Inventory tasks such as keeping the store stocked with merchandise, assisting in the display of merchandise, or organizing the store and stock areas.

Day to Day Tasks:

• Assisting Customers
• Daily Cleaning and Organizing
• Helping with Inventory Counts
• Managing Cash Register
• Organizing Product and Backstock

Extras:

Knowledge of vaping is a plus! We expect employees to be on time, have a well-kept appearance, be ready to work hard, have a good attitude, and always be ready to learn.

*Willing to follow policies and procedures of the business.

*Solid communication and interpersonal skills

*Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business

*Ability to work as part of a team and take initiative independent of direct supervision

*Basic understanding of computers and typing

Physical Demands: This position involves constant moving, talking, hearing, reaching, standing, stooping, kneeling, or crouching for at least three consecutive hours.

This position starts at minimum wage. Raises will be evaluated and given based on performance. This position could be eligible for up to more opportunities and positions based off performance in the future.

Benefits include employee discounts, potential monthly bonus, sick pay and paid time off.

This job will be a lot of hard work and dedication but if you are willing to put in the effort and think you will be a good fit then please apply!

If you're interested in applying for this position please send your resume or bring in a resume in person.

Job Types: Full-time, Part-time

Pay: $13.50 - $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Flexible schedule
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 3 years (Preferred)

Work Location: In person