Csr - Customer Service Representative

Job description

Automated Health Systems is a premier healthcare focused Customer Service call center vendor expanding in the Northeast Region. Join at the front end for an exciting opportunity in a fast-paced contact center environment.

**This role is available remote or onsite in Marlborough, MA. Must be able to pick up equipment at the Marlborough, MA location**

Call Center Benefits:

• Hiring Bonus - earn up to $400!
• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing paid training
• Strong company culture with career growth opportunities
• Schedule: Monday to Friday between 8:00 a.m. to 6:00 p.m.

Call Center Responsibilities:

• Assisting individuals and families gain access to health care services.
• Providing accurate and consistent information.
• Providing quality Customer Service and support.

Call Center Qualifications for the position include:

• Customer-focused team player with a passion for helping people.
• Strong PC proficiency with a willingness to learn new applications.
• Detail-oriented, fast learner with excellent communication skills.
• Maintain confidentiality of personal health information.
• Bilingual skills (i.e., Spanish) strongly preferred.

Don’t miss the chance to join this cutting edge, service-minded team dedicated to making the process to receive affordable healthcare accessible and easy for all who contact us!

AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com/careers
“The Enlightened Choice in Health Service Management”

Additional Titles:

Call Center

Call Center rep

Call Center Professional

Customer Service

Customer Service Rep

Customer Service Representative

Customer Service/Call Center

Remote Customer Service

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance
• Work from home

Experience level:

• 2 years

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person

Work Location: In person