Crisis Administrative Coordinator

At Damar, our people are remarkable! Our staff are dedicated to serving our clients to achieve remarkable results. We are a diverse team of people with a wide range of skills and experiences interested in careers that matter. We provide a place where you can fulfill your career ambitions. With competitive benefits, a culture of compassion, belonging, acceptance, innovation and fun, Damar Services offers you the opportunity to do remarkable work!

Do you have a passion for working with kids? Do you think you have what it takes to help improve the lives of kids facing life’s greatest developmental and behavioral challenges? Damar is looking for a Crises Administrator to join our team! The Crisis Administrator is responsible for directing the development, implementation and evaluation of unit programming including leading and monitoring treatment services and actively promoting the agency’s philosophy in the delivery of services. The Crisis Administrator serves as a member of Damar's interdisciplinary team and is responsible for development, implementation and evaluation of unit programming for the two crisis units. 

Some of the ways we reward our remarkable Crisis Administrator..

• Pay for school with up to $3,000 a year in Tuition Assistance
• Enjoy Medical, Dental and Vision Insurance options
• Save for your retirement with our 401(k) Plan Participation
• Take care of loved ones through our Damar provided Life Insurance and additional voluntary options
• Protect your income through Short Term and Long Term Disability Insurance options
• Enjoy eligible holidays at home while getting paid with our Paid Holiday plan
• Take paid time off for rest and relaxation with our PTO plan
• Receive world-class training of verbal intervention & physical management techniques

Remarkable way you will be making a difference...

• Meets DCS/guardians/team members of child at intake.
• Introduces program in person when able and through follow up email.
• Schedules feedback meetings upon intake before or on the 30th day.
• Complete timelines which includes summary of behaviors, medical appointments, medications, diagnosis and special precautions.
• Responsible for direct billing oversight.
• Ensures accurate insurance information including insurance type and number upon admission.
• Completes admission billing including clinical MHA for insurance.
• Sends prior authorization.
• Ensures accounting has necessary insurance denials/approvals.
• Provides follow up and rectifies any DCS billing denials within 48 hours.
• Provides oversight of clinical team to complete their own service logs.
• Follows up on billing hours and bill to insurance or DCS.
• Maintains calendars for 5 day SI/SIB reassessments.
• Point person for audits while ensuring all psych services documentation is in its appropriate place and meets PQI standards.
• Maintains calendar of testing assignments which requires tracking of admissions and discharges.
• Provides support to psych services team with regard to documentation and communication with DCS and external providers that are difficult and not responding.
• Ensures program implementation, coordination, monitoring, documentation, evaluation and revision of behavior plans as warranted for all clients in treatment.
• Serves as a liaison to referral sources, community agencies and families to ensure best practices and delivery of services.
• Collaborates with IBI and support services including HR, PQI, Dietary, and medical records to meet program expectations.
• Provides direct support to the case management.
• Develops and conducts training programs with staff concerning treatment issues.
• Works closely with the psychologist(s) to prepare and present final reports.
• Works closely with the Vice President, Performance Management to ensure timely and quality services are delivered every day to every client in care.

What you need to be considered...

• Bachelor’s degree required.
• Two years of administrative/supervisory experience preferred. Four years of experience working with individuals with developmental and behavioral challenges preferred.
• Minimum age of 21 per licensure requirements.
• Valid Indiana driver’s license and driving record that meets eligibility requirements of Damar’s insurance carrier (for all positions requiring driving).
• Must meet and maintain background screening requirements of program(s) assigned to.
• No felony convictions or other criminal offenses involving a dependent population.
• Successful completion of pre-employment drug screen and physical.
  

Essential Job Functions:

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 35lbs); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction