AddressCompany Description:
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Job Purpose and Objectives
Setup and audit credit limits for customer accounts and review branch order holds due to credit discrepancies. Create customer limits based on published reports and review customer history. Communicate with Credit & Collection Specialists on past due accounts to confirm status of payment. Coordinate with branches on customer setup documentation. May audit existing accounts for proper set up. This position reports to the Credit & Collection Supervisor.
Job Responsibilities:
- Customer Orders on Hold Review - Review customer orders currently on hold to determine reason and possible resolutions. Perform credit assessment to determine if credit limits can be extended and to identify potential delinquent payment risks. Work with Credit & Collection Specialist to follow up on account and determine payment status. Make updates to customer accounts based on customer account review and established Company guidelines; escalate complex review findings to Supervisor.
- New Customer Credit Limit Set-up - Review daily accounts set up for the branch network. Confirm credit application is received. Pull Dun & Bradstreet (D&B) report along with customer history across Company. Based on research and Company guidelines, set applicable credit limits, customer terms, and grace days in the customer master file. Assist in financial analysis and approval of credit for new customers. Confer with Credit & Collections Manager if limits/terms are in exception to or greater than specified limits.
- Existing Customer Audiit - Ensure accuracy of customer data and billing. Review names, parent fields, collector assignments, terms, duplications using Metrics Reporting.
- Miscellaneous - Perform other as assigned to support the Collections Department
Minimum Qualifications:
- Less than 2 years related experience
- Associate degree (Accounting)
Non-degree considered if 6+ years of related experience along with a high school diploma or GED
Preferred Qualifications:
- Attention to detail and ability to work independent with appropriate guidance.
- Analytical and objective decision-making skills are necessary.
- Good communication skills and problem-solving capabilities.
- Strong computer skills. A
- bility to work in a team environment as well as independently.
- Ability to multitask and work in fast-paced environment.
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EO/AA Employer Minorities/Females/Protected Veterans/Disabled
