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SalaryPosition Summary
Reasons you will want this position:
- This position will keep you on your toes since it is different from every other and doesn’t fit into a mold with a broad variety of responsibilities
- We are a rapidly growing company with limitless career growth and advancement for top performers – Come grow your career with us
- Our culture appreciates and rewards creative ideas, especially unique ones that achieve better outcomes for everyone
- Offer a variety of benefits, including tuition assistance, generous 401K matching, ample Paid Time Off (PTO), and more
- Remote hybrid work schedule with flexible hours and free garage parking.
Summary
In this Administrative Support position, you will support the Contracting, Credentialing, Quality, and Network Development Departments and assist with Center of Excellence Programs. This is an ideal setting to demonstrate your exemplary customer service skills in working with physician offices or hospitals. You will be expected to meet time-sensitive deadlines, multi-task in a rapidly changing environment, and professionally handle confidential and sensitive information. The work environment is fast-paced and requires excellent organizational skills and attention to detail.
In this Administrative Support position, you will support the Contracting, Credentialing, Quality, and Network Development Departments and assist with Center of Excellence Programs. This is an ideal setting to demonstrate your exemplary customer service skills in working with physician offices or hospitals. You will be expected to meet time-sensitive deadlines, multi-task in a rapidly changing environment, and professionally handle confidential and sensitive information. The work environment is fast-paced and requires excellent organizational skills and attention to detail.
Roles & Responsibilities
- Assist in preparing, distributing, maintaining, and following up on provider contracting documents.
- Assist with the Company’s Center of Excellence Programs, including member education, answering and following up with helpline calls, enrollment, documentation, account resolution, and reporting.
- Assist in database entry of physician credentialing, contracting, and demographic information.
- Provide claims account resolution support.
- Field and manage client support calls.
- Maintain contract, provider, and payer files, including labeling, filing, maintaining paper copies, and indexing and scanning documents for electronic storage.
- Assist in the upkeep of the Department’s provider demographic information
- Provide support with the Company’s new business initiatives, process, and growth strategies, including preparation of presentations, participating in presentations, taking and distributing accurate meeting notes/minutes, and monitoring/reporting the status of initiatives.
- Assist with Credentialing activities, including maintenance of files, processing documents, and audits
- Assist with Management and Department ad hoc projects.
- Maintain a working knowledge and application of computer directories, folders, and worksheets for filing and storing company data.
- Assist with preparing and distributing reports and formal and informal correspondence.
- Collaborate with other departments that require contract and provider information to ensure efficient workflow processes.
- Maintain an orderly environment that facilitates access to supplies, manuals, and other resource information.
- Assist with inventory, monitoring, and ordering supplies for the department.
- Filing, faxing, scanning (including use of document imaging system).
- Other duties and projects as assigned.
Job Location: Remote Hybrid from our Houston Office
Required Experience / Qualifications
- 2 years of experience in a hospital or provider office setting
- 1 year of experience in claims account resolution
- Any experience with managed care contracting and physician credentialing is helpful but not required
- Outstanding customer service skills
- Excellent oral, written, and interpersonal communication skills
- Prior experience exercising sound judgment in planning and accomplishing goals
- Ability to maintain a high level of accountability, productivity, and efficiency standards while meeting competing deadlines
- Advanced skills in Microsoft Office Suite (Office 365, Outlook, Excel, Word, and PowerPoint)
- Occasional travel around Texas may be required
Your Future Working Environment
If you join Cedar Gate, you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results in the medical industry. Choose a career at Cedar Gate and enjoy an innovative environment where challenging and interesting work is part of daily life.
Next to our excellent terms of employment and fringe benefits, we invest considerable resources to provide ongoing training that builds and extends professional, technical, and management skills in all areas. At Cedar Gate, you will operate in a professional environment where teamwork and innovation are immensely encouraged. Together with colleagues, you will work on high-impact projects for many dynamic companies.
About Cedar Gate
Cedar Gate enables payers, providers, employers, and service administrators to excel at value-based care. Our unified technology and services platform enhances and automates data management activities to deliver employer and provider analytics, care management, and payment technology necessary to pursue every payment model and optimize performance in all lines of business. From primary care attribution to bundled payments to capitation, our platform is designed to improve clinical, financial, and operational outcomes for all.
Based in Greenwich, CT, Cedar Gate is private equity backed by GTCR, a leading Chicago-based private equity firm, Ascension Ventures, a strategic healthcare venture firm, and Cobalt Ventures, the investment subsidiary of BCBS of Kansas City. To learn more, visit www.cedargate.com.
