Corporate Shared Services Site Support Operations Analyst

Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us.
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
What we're looking for
Toyota's Corporate Shared Services Department is looking for a passionate and highly-motivated Corporate Shared Services Site Support Analyst.
The primary responsibility of this role is to develop close relationships with multiple levels of management and groups at the various sites they support, while not being on-site due to travel requirements, as well as assessing issues and engaging other groups outside of CSS when needed to resolve problems. This position will manage multiple different services (i.e. dining sites, uniform/team stores, convenience stores, fitness centers, mail/office services, etc.) and the associated annual spending, and understand the risks and complexities of each one.
Reporting to the Site Operations Manager, the person in this role will support the Corporate Shared Services department's objective to meet performance, and manage/monitor budgets and quality targets while gathering information to support service level KPIs for multiple commodities across multiple locations within their designated region.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.
What you'll be doing

• Demonstrated capabilities to create North American and/or regional service strategy and develop plans, gain executive consensus, and execute projects of varied sizes and types concurrently. Drives projects through to completion.
• Provide input to matrix managers on current issues, organizational change, or service level gaps
• Work with team members in multiple areas - need to clarify their questions, provide standard responses when available, and escalate using good judgment
• Manage multiple different services and understand the risks and complexities of each one.
• Provides constructive coaching and advice to strategic partners

What you bring

• Bachelor's degree or equivalent work experience
• Demonstrated experience in managing Corporate Shared Services or hospitality services management
• Experience including demonstrated ability to engage, lead, manage, and develop working teams
• Experience with process and project management
• Demonstrated experience managing/monitoring annual spending depending on services/commodity
• Ability to travel up to 50%
• Strong written and verbal communication skills with the ability to create and present concepts and recommendations to executive management
• This position requires driving. A motor vehicle record that's acceptable by company standards is required for this position

Added bonus if you have

• Toyota training to support Toyota Way guiding principles

Belonging at Toyota
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong. As a company that has been one of DiversityInc's Top 50 Companies for Diversity and a member of The Billion Dollar Roundtable supporting minority and woman-owned suppliers for over 10 years, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question or need assistance with your application? Please send an email to talent.acquisition@toyota.com.