Coordinator, Member And Event Services

Coordinator, Member and Event Services

Title – Coordinator, Member and Event Services

Job Summary – The Coordinator of Member and Event Services is responsible for the oversight of daily association member management, projects, and deliverables as well as meeting and Event support. This position reports to the Association Project Manager.

Major Responsibility Areas (MRAs)

· Acquire a thorough understanding of client mission and governance

· Support program development and organization plans

· Ensure client projects are completed on time and within budget

· Develop strong working relationship with client board, members and support committee activity

· Support database management and reporting

· Produce association communications, marketing and promotional materials for members

· Support management of association events, exhibits and sponsorship programs (i.e. registration management, on-site coordination)

· Adhere to contract compliance and billing procedures

· Travel required, may include international

Required Skills

• Technical

o Proficient in Microsoft Office suite

o Working knowledge of database platforms; experience in MemberClicks, Your Membership, Wild Apricot a plus

o Aptitude with various communications platforms (E-newsletter programs and Webinars)

• Interpersonal

o Superior communications competence

o Passionate customer service attitude

o Excellent organizational skills

o Ability to prioritize and execute multiple client responsibilities

Core Values

• Passion
• Enthusiasm
• Collaboration
• Candor
• Solution-Oriented
• Accountability
• Purpose

Core Competencies

· Cultivate positive rapport with colleagues and clients

· Critical thinking for project solutions/completion

· Ability to multi-task in a fast-paced environment

· Detail-oriented

Education/Experience – Bachelor’s degree in Business Administration or Communications and/or 3+ years’ experience managing multiple client accounts. Project management or Association experience a plus.

Job Type: Full-time

Pay: $20.27 - $24.41 per hour

Expected hours: 37.50 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Princeton Junction, NJ 08550 (Required)

Willingness to travel:

• 25% (Required)

Work Location: Hybrid remote in Princeton Junction, NJ 08550