Team Coordinator V, Academic Services

Description

The Team Coordinator is an integral member of a team devoted to developing a strong student-centered culture within the department and college wide by performing a wide variety of administrative duties to support Academic Services. Strong organizational skills and the ability to multi-task in a fast-paced office environment with accuracy and attention to detail are required.

Examples of Duties

Greets and assists students, faculty, staff, and visitors with directions to the appropriate office or administrative assistant.

Provides exemplary customer service to all inquiries and follow up communications (in-person, telephone, email, print) with a strong knowledge of college policies and enrollment and academic procedures.

Processes a variety of documents, forms, reports, report validation, mail merge, electronic calendars, web page updates, digital forms, and communications for Academic Services.

Works closely with the Dean of Assessment, Curriculum, Research and Compliance to create agreements between colleges and K-12 school districts.

Compiles paperwork for Adjunct Faculty approvals from the K-12 school districts.

Responsible for maintaining the management of confidential records, ensuring the integrity of academic records, and other college policies, state, and federal regulations.

Works closely with K-12 school districts to provide administrative support for creation of external documentation including Adjunct Faculty approvals and Memorandum of Understanding agreements.

Maintains all websites for the department.

Assists in the testing of all ERP software upgrades or other existing software related to Academic Services.

Serves as recording secretary to the Curriculum Committee/Academic Council on both campuses.

Ensures paperwork and follow-up documentation is completed for all approved curriculum updates from the Curriculum Committee/Academic Council on both campuses.

Assists in large Banner projects during the academic year, such as system changes with course pre-requisites, which are labor intensive and require strong system knowledge and expertise.

Ability to multitask and clear working knowledge of Office Suites products.

Order supplies and create requisitions, as needed, for the department.

Participates in approved professional development activities.

Performs other duties, as assigned.

Minimum Qualifications

High school diploma or GED required; Associate degree preferred

Three years’ experience in a related professional office environment required. Prior experience in higher ed or educational setting preferred.

Experience with Ellucian Banner, Anthology, or similar ERP system preferred.

Excellent computer skills, including proficiency in all Microsoft Office applications including Word, Excel, PowerPoint.

Proficient in accurate processing of forms and data entry; detail oriented.

Ability to work a flexible schedule with varied hours to meet department and College needs

Possess the ability to work well and communicate effectively with prospective and current students, staff, faculty, administration, and colleagues and community partners

Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, and ethnic backgrounds of community college students, faculty, and staff and a commitment to a student-centered environment

If certain conditions exist, this position requires you to have access to personal technological equipment and capabilities to perform your duties.

Supplemental Information

COVID-19 vaccination is a requirement for all positions at Rowan College of South Jersey. New hires are expected to be fully vaccinated before beginning work at the College. For more information about RCSJ’s vaccine requirements, visit the RCSJ Coronavirus Updates website for the latest information.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical activity of the position:

Standing

Walking

Talking

Hearing

Repetitive motion of the wrists, hands, and/or fingers such as picking, pinching, typing

Physical requirements of the position:

Light work- exerting up to 20 pounds of force occasionally and/or 10 pounds of force frequently

Visual acuity requirements of the position:

The worker is required to have close visual acuity

Workplace conditions of the position:

The worker is not substantially exposed to adverse environmental conditions.

Women and Minorities Encouraged to Apply
Affirmative Action/Equal Opportunity Employer
As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.