Coordinator, Campus Visits

Requisiton Details
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GENERAL REQUISITION INFORMATION
EEO Statement:
The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its education programs or activities, including admissions and employment. The University prohibits any form of retaliation taken against anyone for reporting discrimination, harassment, or retaliation for otherwise engaging in protected activity. Read the full statement.
Job Title
Coordinator, Campus Visits
Job Grade
AS16S
Division
Institutional Effectiveness and Student Success
College/Dept
Student Success
Department
New Student Programming
Requisition Number
2024-00112
FTE (full-time equivalency)
100
Work Schedule
M-F 8am-5pm, Occasional nights and weekends.
Does the position provide the opportunity to work Remotely/Telecommuting?
No remote/telecommute opportunity
Appointment Term
12- 12/12 months
Is this position essential personnel according to the inclement weather policy?
No
Pay Information
$46,500/year
Pay Schedule
Annually
FLSA Designation
Exempt
Position Summary
The Coordinator for Campus Visits will be primarily responsible for the development, administration, and implementation of Campus Visits for prospective students and community groups at University of Nebraska at Omaha (UNO). This position will also work in support of the department of NSFP within the Division of Student Success. This position will assist with the coordination and implementation of visit programming and the self-guided tour app. Under the supervision of the Director of NSFP, this position will assist with the supervision and training of 20+ student Ambassadors who aid with the facilitation of Campus Visits. This position will conduct thorough assessments of all visit types. In collaboration with campus and faculty partners, this position will also develop and write tour content for Ambassador staff.
Job Duties
Responsibility Area:
Coordinate Campus Visits for Prospective Students
Duties:
Develop, implement, and assess Campus Visits for prospective students and group visits for outside organizations

• Set goals and implementation timelines associated with aspects of Campus Visits
• Create a menu of events that focus on enhancing the campus visit experience and highlight UNO's points of pride
• Manage the logistics of all visits
• Coordinate and prepare for visits of prospective students, including development of itineraries, coordination of necessary logistical support, and welcoming all participants
• Develop and maintain a clear understanding of and expectation for professional customer service by student staff during all interactions with students, parents, counselors, and other key stakeholders in the admissions and recruitment process
• Oversee the logistical process of bringing groups to campus for visits coordinating across NSFP and Undergraduate Admissions
• Identify and implement opportunities for faculty to impact the campus visit experience through educational and developmentally-appropriate activities
• Identify and purchase promotional items that are within university brand standards for use within Campus Visits and group visits
• Understand the matriculation process and use information to positively impact visit experience by providing recruitment advising meetings to prospective students regarding all potential programs of study across the university colleges including information on general education and degree-specific requirements, potential minors and the college as a whole
• Develop relationship with Undergraduate Admissions in support of Campus Visits
• Determine and write the content the campus tour content used by student staff and collaborate with campus partners to collect new content
• Develop, manage, and update self-guided tour app content for prospective student and guest use
• Develop, manage, and update content for Campus Visits publications
• Manage a $70,000 budget for Campus Visits programming

Percentage Of Time
55
Essential Function:
Yes
Responsibility Area:
Assist in Management of UNO's Welcome and Visits Center
Duties:
Assist with management of UNO's welcome and visits center, Maverick Landing

• Manage upkeep and maintenance of building and formulate building operating practices
• Serve as emergency on-call point of contact for staff working in the building beyond typical office hours
• Be CPR/First Aid and AED certified and perform appropriate emergency protocol
• Employ chain of command and independently investigate and resolve building issues and on-call situations with follow up to supervisor as needed

Percentage Of Time
15
Essential Function:
Yes
Responsibility Area:
Supervise UNO Ambassadors
Duties:
Supervise 20+ student Ambassadors who aid in the facilitation of campus visit events and staff the Maverick Landing Mavigation Station

• Train and coach staff on job-specific information and practices, as well as leadership skills
• Plan and implement training meetings and staff retreats
• Evaluate student performance and conduct performance reviews for staff

Percentage Of Time
15
Essential Function:
Yes
Responsibility Area:
Data & Analysis
Duties:
Conduct thorough assessments of the campus visit experiences

• Measure success by offering and reviewing student satisfaction surveys
• Monitor admissions funnel numbers monthly
• Adjust campus visit events to respond to UNO enrollment cycle and analytics
• Develop reports including recommendations for future improvements based on assessment results

Percentage Of Time
10
Essential Function:
Yes
Responsibility Area:
Other Duties
Duties:
Other duties as assigned.
Percentage Of Time
5
Essential Function:
No
Required and Preferred Qualifications
Required Education
Required Education: Bachelor's degree completed
Required Experience
NA
Required License/Certification
Required Certifications: CPR/First Aid and AED certified or must be able to obtain certification during probationary period.
Required Additional Qualifications:
NA
Preferred Education
Preferred Education: Master's Degree in education, educational administration, student affairs, or similar
Preferred Experience
Preferred Experience: 2 year of professional experience working in a higher education setting (student support services, enrollment management, or student affairs functions)
Preferred License/Certification
Preferred Additional Qualifications:
Fluent in Spanish
Compliance Requirements
Credit Check
Yes
Motor Vehicle Licensing Validity Check
No
Pre-employment Physical Request and Assessment
No
Drug Screen
No