- Human Resources / Employee Relations background ideally from a corporate HR setting (high volume case management)
- MS or JD degree with 3+ years of HR experience or BS degree with 5+ years HR experience
- Experience with Salesforce CMS (Case Management System) or related software/platform
- Experience with federal and state employment and labor laws
- Experience in conducting investigative fieldwork, investigative data analysis, and production of investigative documentation
- Prior experience supporting hourly employee client groups
The ideal candidate for this position has a background in Human Resources or Employee Relations with strong communication, dive deep capabilities and interpersonal skills, enabling them to work successfully on a broad spectrum of employee and labor relations issues and projects.
Key job responsibilities
The Contractor Relations Investigator will work proactively to:
- Investigate highly sensitive HR and Employee Relations issues, including: Conducting complainant, witness and subject employee interviews; Analyzing data from various internal systems; Case adjudication; Proposing remedial action based on investigation findings; Production of completed investigation documentation
- Independently manage assigned casework, bringing investigations to closure rapidly and definitively
- Design, collect, and analyze multiple levels of employee and stakeholder feedback
- Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation
- Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues
- Partner to engage in continuous improvement of communication vehicles and practices
- Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for Delivery Station Associates and Drivers
- Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations
- The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.
Irvine, CA, USA
- Advanced degree in related HR field or JD with specialization in labor/employee relations is a significant plus
- CPA, CMA, CISA, CIA, CFE, or similar risk, audit or compliance credentials are a strong plus
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,300/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.