Contract Epiccare Inpatient Procedure Orders Application Analyst

This is a remote position.

For the opportunity to match to this job, create your free talent profile with your skills, preferences, and availability on Abra at http://talent.abra.io. If your profile is already complete, you will automatically be matched if you meet the requirements for the role.

The EpicCare Inpatient ProcedureApplication Analyst is responsible for supporting essential application functions, performing system configuration tasks, resolving problems, performing system upgrades and patching, and meeting all customer expectations for clinical and business applications.

Serve as the liaison between staff, technology teams, and support teams. Works collaboratively to ensure the operative performance of the various systems. Develop strategies for change management and system performance improvement, utilizing quality improvement principles, practices, and tools. Coordinates aspects of planning, design, development, implementation, communication, maintenance, and evaluation of existing or new functionality to ensure efficient processes/workflows. Expertly evaluates current workflows and develops and documents new workflows in collaboration with end-users. Maintain current knowledge of organizational quality, business measures, regulatory requirements, and performs configuration of applications to support compliance. Work closely with Instructional Designers and Workflow Analysts on workflows in support of end-user training. Gathers and analyzes data in support of business cases, proposed projects, and systems requirements. Responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. Performs a variety of complicated tasks and leads medium to large projects. Mentor, lead and direct the work of others when applicable. An extensive degree of creativity and latitude is expected.

Qualifications and Required Experience:

Minimum of 1 year of experience supporting technology systems. Minimum of 3 years of experience working in healthcare or another related field. Experience with EpicCare Inpatient Procedure Orders configuration tools supporting clinical and business workflows in the Epic Inpatient EHR. Experience supporting application and user side security and permissions for department context and job role (e.g., EMP and SER build and support). Experience supporting application configurations for Optimizations, Upgrades, and Enhancements for relevant application use. Proven experience with system analysis and system administration, balancing operational, maintenance, and customer expectations related to the needs and capabilities of the EpicCare Inpatient Procedure Orders Application. Working knowledge of industry-standard message formats (e.g., HL7, X12, and XML), supporting application-specific workflows involving diagnostic orders and results (CPOE), as well as electronic prescriptions (e-prescribe). Practical knowledge of importing data for use in reporting software, spreadsheets, graphs, flow charts, and visual process mapping (e.g., workflow diagrams). Significant experience troubleshooting reported issues impacting assigned applications from both a technical and end-user training perspective. Working knowledge of Microsoft Office products. Excellent verbal and written communication skills. Strong interpersonal skills and ability to communicate effectively with all levels of staff. Self-motivated and flexible to accommodate changes in clinical and business strategies. Detail-oriented, with a desire and ability to learn quickly. Strong organizational skills. Demonstrated ability to work productively in teams and independently. Strong analytical skills, including a thorough understanding of how to interpret clinical and business needs and translate them into application and operational requirements. Ability to effectively prioritize and execute multiple tasks in a high-pressure environment. Customer-service oriented.

Preferred Experience:

Minimum of two years of experience working as an end-user for user roles supported by assigned application(s) (i.e., working as an inpatient registered nurse). Experience with Epic Reporting Tools (e.g., Reporting Workbench, Radar Dashboards) supporting operational needs of Epic Community Connect Affiliates. Working knowledge of Citrix, networking, physical and virtual workstations, Windows and Mac OS based operating systems, and both local and server-side printing and printer mapping. Working knowledge of basic programming/scripting. Working knowledge of Microsoft Visio, Project, and SharePoint.

Education Required:

• Bachelor’s Degree from an accredited college or university. Or, equivalent job experience.
  

• Preferred areas of study include but are not limited to Health Sciences, Computer Sciences, Information Technology, or Business Management.
  

Preferred:

• Master’s Degree in Computer Science, Computer Information Systems, Health Administration, or Business Management.
  

Licensure/Certifications Required:

• EpicCare Inpatient Procedure Orders Certification or Accreditation
  

Preferred:

• Epic Orders Transmittal
  

• Regulatory Reporting: Quality Measures For Eligible Clinicians Badge
  

• For the opportunity to match to this job, create your free talent profile with your skills, preferences, and availability on Abra at http://talent.abra.io. If your profile is already complete, you will automatically be matched if you meet the requirements for the role.