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Genesis10 is currently seeking a Content Strategist with our client in their New York, NYlocation. This is a 12 month + contract remote position.
Summary:
Summary:
- Our client is the world's largest professional network, built to help members of all backgrounds and experiences achieve more in their careers.
- Our vision is to create economic opportunity for every member of the global workforce.
- Every day our members use our products to make connections, discovering opportunities, build skills, and gain insights.
- We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed.
- It inspires us to invest in our talent and support career growth.
- Join us to challenge yourself with work that matters.
- We trust each other to do our best work where it works best for us and our teams.
- This role offers both hybrid and remote work options.
- This means you can work from home and commute to a company office, depending on what's best for you and when it is important for your team to be together, or you can work remotely from most locations within the country listed for this role.
- The Talent Solutions WM Program provides self-serve and digital customer onboarding to key product updates and enhancements.
- With the WM Program transitioning to the Digital CS Team, we are looking for a Content Strategist to join our team.
Responsibilities:
- Plan, design, create, edit and publish in-product guidance content for WM.
- Test WM content and user experience, collaborating and troubleshooting with engineering and involving WM support when required.
- Maintain WM content throughout its lifecycle, archiving and/or updating content as required.
- Collaborate internally with product and other cross-functional teams (e.g., Product, Product Marketing and Product Operations) to gather requirements, validate deliverables and align on timelines for completion.
- Take a customer-first approach by considering audience needs and in-product user experiences and consider technical requirements for the WM to populate in the UI correctly and for the right users.
- Ensure in-product guidance content aligns with client's voice and standards, following all internal policies and external regulatory requirements.
- Partner with key stakeholders to achieve shared goals and meet key timelines, anchoring on program prioritization and requirements.
- Partner with Digital CS Program Manager on high-level program delivery, ongoing evolution & enhancements, and program strategy.
- Track and report on key performance metrics.
- Proactively surface any issues or opportunities, working with the team &/or across stakeholder and vendor groups to resolve or enhance.
Requirements:
- 3+ years' experience in content strategy and content writing for in-product help, product support, user education, instructional design and/or technical writing.
- 1+ years' experience non-technical project coordination skills.
- 1+ years' experience demonstrated working knowledge and experience with WM or equivalent programs.
- Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
Desired:
- Excellent writing and editing skills.
- Excellent communication, analytical and problem-solving skills.
- Strong project coordination.
- Ability to effectively manage time, prioritize tasks, work within deadlines with little supervision.
- Ability to communicate and collaborate across internal teams, cross functional partners and/or external vendors.
- Ability to work within a fast-paced, evolving environment.
- Ability to adapt to the application of emerging technologies.
Pay rate range: $42.61 - $61.38 hourly.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.
Benefits of Working with Genesis10:
If you have the described qualifications and are interested in this exciting opportunity, please apply!
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client.
Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF)
- Remote opportunities available
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
