Address
Form of workMust haves A self-driven empath who's passionate about understanding clients' needs and transforming complex experiences into plain language that helps them meet those needs A writer who can contribute a variety of content types An effective communicator who can confidently present content strategy A design-thinking advocate who understands the need to balance product requirements, user needs and business goals and can adapt and collaborate accordingly to deliver designs A broad content strategy toolkit to draw from (i.e., concepting to scoping to writing) Nice to have 3-5 years of experience writing for the web, user experience design and financial services A strong portfolio of work defining user experiences, visual and interaction design through human-centered design solutions with a focus on simplifying and improving user experience through tactical writing and content strategy The ability to provide direction on multiple projects in various stages of the product lifecycle and effectively deliver in a fast paced, dynamic environment Experience working in and an understanding of an Agile development environment A knowledge of tools for generating low-fidelity prototypes Bachelor's or Master's degree in English composition, communications, HCI, design - or equivalent experience. What you'll do Create simple, useful, and engaging content to make the end-product easier to use for customers through meaningful text, improved terminology, and concise definitions Review, iterate, edit, and coach others on UX copy and other written pieces to drive cohesive product narratives across multiple user touchpoints Partner with a team of fellow designers and product managers to outline the conversation flow and navigation ideas for our digital bank experiences Collaborate with Product Managers, Engineers, Visual UI Designers, and cross functional stakeholders to understand business objectives, needs, and constraints while creating creative and thoughtful solutions Work within an agile environment, knowing that iteration and testing are part-and-parcel to designing exceptional user experiences Partner with stakeholders across the organization to create a seamless end-to-end user experience Support and manage content reviews, workshops, and design sprints across the organization Communicate complex content and design concepts clearly and persuasively across different audiences at varying levels of the organization Substantiate your decisions to peers and senior-level executives alike
Quals--
Content Strategist SF based , work remote until WFH is lifted.
