The Consumer Lending Operations Specialist is responsible for supporting and funding Consumer Lending products such as Auto Lending and Unsecured Lending. Comprehensive knowledge and experience of auto lending is a must. The Consumer Lending Operations Specialist is responsible for performing a variety of operational duties to support the Consumer Lending business. Must be able to work overtime and some Saturdays, as needed.
- Review and fund consumer automobile loan applications that conform to credit decisioning in accordance with approved guidelines and policy constraints while meeting service level agreements
- Prepare required write-ups (as applicable) and ensure all due diligence and background evaluation is complete and thorough before loan funding
- Communicate effectively with appropriate parties to satisfy conditions and maintain stellar internal and external customer service
- Thorough review and evaluation of all documentation related to the loan file to ensure accuracy and completeness
- Work in a team oriented, fast-paced environment by contributing to operational efficiencies and by meeting or exceeding key performance indicators
- Prepare and complete journal entries and reconciliations
- Ensure applications/loans meet regulatory requirements
- Other duties as assigned to meet business and company needs
- High school diploma
- 2+ years' in auto loan funding
- Experience with Consumer Lending products (unsecured lending, credit card, etc.)
- Applied knowledge of loan funding fundamentals and standard industry practices
- Excellent organizational skills
- Attention to detail is a mush, along with a keen eye for identify problems on a loan
- Strong math skills and computer literacy, including Microsoft Office proficiency
- Ability to work under pressure, multi-task, and meets deadlines in a fast-paced environment
- Excellent verbal and written communication skills (English) and negotiation skills
- Willingness to perform multiple functions throughout the day as the need arises
- Ability to work well within a team in a production environment with expected service level standards
- Compensation for this position includes a Commission Plan
- 3 weeks’ Vacation, Sick leave, and Holidays (about 11 a year); Medical, Dental, Vision, Life insurance and more
- HSA or FSA account and other voluntary benefits
- 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
- Employee Mortgage Loan Program and free access to Self-Directed Trading
Born digital, Axos Bank has reinvented the banking model and grown to over $18.7 billion in assets since our founding in 2000. With a broad and ever-growing range of financial products, Axos Bank is rated among the top 5 digital banks in the country! Axos Financial is our holding company and publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).
We bring together human insight and digital expertise to anticipate the needs of our customers. Our team members are innovative, technologically sophisticated, and motivated to achieve.
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Pre-Employment Drug Test:
All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.
Equal Employment Opportunity:
Axos Bank is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.
Job Functions and Work Environment:
While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.
The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.