The Quality Department's core purposes are to ensure that the services we provide and the products we install meet the design intent so that people will love them and to reduce organizational spend by identifying and reducing inefficiencies caused by operations errors and product defects. We react to issues by containing, identifying root cause, and determining corrective actions to prevent recurrence while proactively identifying and mitigating risks to improve capability and capacity of operations through new methods, tools, or material.
Tesla Energy’s Installation Quality department supports the installation of residential energy products through the continual improvement of process and product quality and the systems that surround them. A successful candidate for this team must be a problem-solver at their core, have a strong quality and customer-focused mindset, and have the personal drive and stamina for relentless, continual improvement, both personally and professionally.
The Business Quality Operations Team works with closely with our pre-install operations teams: Project Advisors, Site Designers, Contract & Documents, Permitting & Inspections and Site Survey. They are responsible for auditing the work of these teams to ensure that it meets internal standards and communicating findings with the individuals and supervisors they are auditing. The team also works closely with our process organizations to identify process/software issues within Tesla Energy’s execution system.