Consumer Events Coordinator [Full-Time]

Consumer Events Specialist
Collaborate with a passionate Zoo Crew in San Antonio
Choosing where to grow your career has a major impact on your professional and personal life, so it’s equally important you know that the place you choose to work at will support and guide you. With a diversity of passionate people, San Antonio Zoo is a place where you can collaborate with others securing a future for wildlife.
The Impact You’ll Make in this Role
As a Consumer Events Coordinator, you are responsible for San Antonio Zoo’s coordination and execution of Consumer Events. You will work closely with vendors and various departments within the zoo to execute such events accordingly.
As a Consumer Events Coordinator, you are responsible for San Antonio Zoo’s coordination and execution of Consumer Events. You will work closely with vendors and various departments within the zoo to execute such events accordingly.

• Assist in orchestrating the execution of various events, including those that support general admissions such as Monarch Fest and Jungle Boogie Nights; ticketed special events such as Zoo La-La! Zoo Run, Meet Your Next Ex, and others.
• Contribute to weekly staff meetings with representatives from multiple departments to review production timelines for events, delegate responsibilities, and seek collaboration.
• Collaborate and develop strong working relationships with outside vendors and internal departments to produce show elements as needed.
• Research networks of vendors for Consumer Events.
• Monitor daily setup for Consumer Events, including signage, activities, entertainment, and other essential event logistics.
• Ensure each consumer event is set up and running smoothly, solve issues as needed, and break down event elements at event completion.
• Implement appropriate safety practices for each event.
• Assist in consumer event planning and task management.
• Create and execute a daily checklist to ensure all event items are in place and are running as needed on a daily basis.
• Contribute to event effectiveness with creative ideas, critical thinking, zoo-wide collaboration, and ensuring excellent guest satisfaction at each event.
• Generate excitement for events showcasing the organization’s mission and keeping LEAP and sustainability at the forefront.
• Assist with vendor invoices and contracts for all Consumer Events.
• Assist with post-event recaps to include attendance and instrumental information for event efficiency.
• Work closely with other zoo departments, such as Guest Experience, Animal Care, Revenue, Education, and Maintenance, to produce high-quality events that advance the zoo’s mission.
• Contribute to the zoo’s marketing by assisting as needed in collecting social media content for Consumer Events.
• Work cohesively with the Consumer Events Manager and leadership team, to ensure good planning and event execution.
• Work cohesively with the Consumer Events Manager and leadership team to develop and implement new elements to our existing events.
• Adhere to all policies set forth by San Antonio Zoo.
• Consistently exhibit an attitude of service inside and outside the zoo, showing hospitality to all.
• Be fully committed to the mission of San Antonio Zoo to create awareness that inspires action to care for the wild world we steward and the animals we protect.

Other Responsibilities:

• Perform other work-related duties as required and assigned.

Your Skills and Expertise 
To set you up for success in this role from day one, the San Antonio Zoo recommends the following skills/qualifications:

• Effective written and verbal communication skills.
• Ability to work under pressure.
• Fluent in English and Spanish preferred.
• Excellent interpersonal and organizational skills.
• Knowledge of Microsoft Suite and ability to learn other software platforms.
• Professional degree preferred; experience may be substituted.
• Experience preferred in organizing, planning, and executing events, including; corporate meetings, training, luncheons, weddings, and other special occasions.
• Ability to deliver a high level of customer service.
• Successful candidates must complete a pre-employment Sex Offender & National Background Check and Drug Screen.
• We enjoy year-round operation for all staff. Candidate must be available days, nights, weekends, and occasional after-hour assignments.

The San Antonio Zoo is an equal opportunity employer.  San Antonio Zoo will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.