Compliance Analyst I, Advertising

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Compliance Analyst I, Advertising plays an important role in the organization by performing a number of activities related to the company’s Compliance functions. This role is primarily responsible for, under general supervision for reviewing and approving broadcast, print, social media advertisements, company websites, and event requests to ensure compliance with federal, state and government regulatory requirements as well as company policy. This role is responsible for making recommendations and providing guidance to Loan Officers and Sales force within a specified timeframe.

Essential Functions

• Provide response to internal customers regarding approvals within 24 – 48 hours for marketing material requests; if material(s) are non-compliant, initiate alternative solutions that meet compliant guidelines.
• Examine all advertisements and event requests within 24 -48 hours in accordance with applicable laws and regulations.
• Monitor and provide reports to supervisor on completion of required company-wide compliance trainings.
• Provide responsive, courteous and knowledgeable service to Branches and internal departments.
• Use computers to conduct research, including proprietary systems, subscriber databases and internet resources to resolve standard issues and verify compliance with regulations.
• Prepare and verify advertisements, including supporting documentation, are retained in accordance with required retention periods.
• Apply analysis to determine whether updated and/or new regulations are applicable to the department; if so, determine whether any internal policies and procedures must be updated to incorporate new regulations.
• Work with team members to resolve issues related to advertising and marketing materials; Recommend solutions to ensure all Guild advertisements comply with applicable federal and state law. Escalate issues that represent higher risk/fall outside of scope of responsibility to management.
• Spot check math in advertisements to ensure accuracy.
• Identify and stay current on changes in industry regulations that impact work product.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree or college courses/technical training related to Business, Finance, Legal or related field, along with a minimum of 1+ years of related work experience required.
• Total experience includes at least one year prior/related experience using the internet, subscribed services and computer programs to research and resolve regulatory/legal issues.
• General knowledge of overall mortgage lending process; prior mortgage, lending or related industry experience preferred.
• Bilingual (Spanish), preferred.
• Strong verbal and written communication skills.
• Strong detail orientation and highly organized.
• Sound judgment, ability to think critically.
• Work independently in a fast-paced environment to complete work following procedures.
• Manage multiple priorities and deadlines; strong sense of urgency and responsiveness.
• Prior experience using PDF/Adobe programs and Microsoft Word, Excel and PowerPoint.
• Basic math skills.
• Familiarity with different forms of social media and related applications and websites including how they are accessed and used, along with print, radio and television.
• Prior experience performing general administrative duties including filing, photocopying, data entry.

Supervision

• Depending on experience, close to moderate supervision of work
• Depending on experience, low to moderate independent judgment and discretion used in decision-making
• Follows procedures/checklists
• Escalates issues that fall outside guidelines or experience
• Uses sound judgment in executing core job responsibilities
• Travel:  0% - 10%

Requirements

Physical: Work is primarily sedentary; mobility in an office setting.

Manual Dexterity:  Frequent use of computer keyboard and mouse.

Audio/Visual:  Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.

Environmental:  Office environment – no substantial exposure to adverse environmental conditions.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

Targeted Salary Range: $20.27/hr to $26.83/hr

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.