Practice Manager

About Us

FLX Periodontics is dedicated to its patients and team members. As a specialty dental group, Progressive Implantology provides care under the guidance of our Periodontists and Hygienists. This of course cannot be done without the support of the rest of our team. Working at FLX Periodontics gives you opportunities to grow, both personally and professionally. Our team is coached, mentored, and trained from day one. We believe in the personal and professional growth of every team member. You’ll have opportunities to learn and grow through our various growth paths. Our commitment to our patients and our team is what unites us. Our goal is to educate our patients to empower them to be able to make personal informed decisions regarding their dental health

Working at FLX Periodontics is different and that’s not just because we offer growth paths. We want you to be you! Our team members are appreciated, and we value their contributions and authorship as we seek continuous improvement. We believe that being different is better than “being better”. Why? Because each of us brings something unique to the team. We recognize that each individual can contribute in valuable ways to our patients, referral sources, and each other.

The Practice Manager will work closely with our Administrative and Clinical teams, ensuring they are supported with guidance to achieve the goals of each position and the organization. This role is vital to the success of the practice by effectively leading the team through day-to-day operations. The Practice Manager will report to the Operations Manager.

FLX Periodontics has two locations. One in Fairport, NY and one in Geneva, NY. This position requires travel to both offices. However, the main location will be at our Fairport office.

A Day in the Life of a Practice Manager

On any given day at FLX Periodontics you can expect to encounter the following:

· Arriving 15 minutes before our first patient arrives to be ready for our huddles.

· Working with a driven team of diverse individuals.

· Working in an office that strives for continuous improvement.

· A team that treats every guest with compassion and humanity.

· Working with patients to educate, receive feedback, and to ensure the team is able to provide them with an experience that aligns with the practice's mission.

· The team you support will see between 20-40 patients each day.

· Training and coaching team members to help them develop their potential

· Connecting with vendors and suppliers, building relationships, and ensuring offices have what they need to care for our patients.

· Serve as the “go-to” with any questions and concerns that arise from team

members & patients.

· Ensure optimal patient flow.

This role is for you if:

· You love working in a fast-paced environment.

· You thrive when you can problem solve various challenges.

· You enjoy open and honest communication.

· You love working with patients.

· You can’t live without rising and contributing to something bigger.

· You act as a leader and can hold others accountable.

· You understand conflict resolution and are able to address difficulties with others.

· You are able to multitask and accomplish multiple projects at the same time.

· You have an ability to prioritize and plan ahead.

· You are comfortable speaking in front of others or groups of people.

· You understand what it takes to be a team player.

· You are able to evaluate and record performance-based behavior of the team

members you manage.

· You are able to demonstrate as many administrative tasks as possible i.e. answering phones, collecting payment, reviewing treatment plans, etc.

· You demonstrate a positive attitude, self-motivation, organization, and

resourcefulness.

· You maintain a reputation, through proven action, of being team oriented and

willing to assist where/when needed.

· You have exceptional communication skills with the ability to demonstrate these

skills in both face-to-face and electronic formats including but not limited to

telephone and email systems with special attention to detail and accuracy.

· You are driven by results, solutions, and impact.

This role is not for you if:

· You have difficulty identifying opportunities for improvement and are content with

the status quo.

· You see leadership as something that does not improve, develop, or change over

time.

· You do not like metrics and feel uncomfortable “keeping score”

· You treat this position as a job and not a career

· You prefer to work behind the scenes as opposed to directly with people

· You do not feel that contributing to a team is important

Benefits:

· 401(k)

· Dental Insurance

· Disability Insurance

· Health Savings Account

· Health Insurance

· Life Insurance

· Paid time off

· Vision Insurance

Location:

Multiple locations including Fairport and Geneva.

Job type: Full-Time, Salary

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Prolonged periods of walking throughout the practices.

Must be able to drive between practices on a regular basis.

Must be able to lift up to 30 pounds at times.

Must be able to talk with patients both in person and on the phone.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person