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Form of workJob Description
Summary: This position will play a crucial role in promoting program awareness and fostering community engagement, aligning with the organization's mission to provide comprehensive HIV/HCV screening and Medication Assisted Treatment (MAT) services. The Community Outreach Worker establishes, refreshes, and maintains relationships with local health, social service, government, tribes, local American Indian community, and other agencies to educate them on the services that Friendship House provides, while providing information and assistance to those agencies to assist clients in accessing residential treatment at Friendship House. The Community Outreach Worker is also responsible for conducting outreach to street, incarceration facilities, hospitals, and health clinics and other community sites to American Indian individuals in need of substance abuse treatment services and facilitating their access to intake and admission to treatment.
Duties and Responsibilities:
1. Outreach and Event Management:
a. Organize and attend outreach events, ensuring seamless coordination and implementation.
b. Act as a dedicated and dependable member to the established outreach team, ensuring cohesive and effective collaboration on all initiatives.
c. Develop and maintain strong relationships with community partners and stakeholders, fostering collaboration and synergy.
d. Demonstrate a profound understanding of cultural nuances and sensitivities, integrating these values into all outreach and event coordination efforts.
e. Create, utilize and maintain an extensive referral network of all American Indian agencies, tribes, as well as all health, social service and criminal justice offices and agencies, homeless shelters, detox facilities, housing programs within the San Francisco Bay Area.
f. Attend required trainings and meetings, representing the projects and agency in the community, receiving and providing information and education.
2. Event Coordination:
a. Plan and coordinate events, both on and off-site, with an emphasis on showcasing the organization's services and mission.
b. Oversee logistics for events occurring outside the immediate area, including coordinating travel, lodging, and necessary arrangements for the team.
3. Outreach Material Management:
a. Lead the development and maintenance of impactful outreach materials, ensuring their availability and relevance for various events and activities.
b. Collaborate with the outreach team to create innovative and culturally sensitive educational materials that resonate with diverse audiences.
c. Monitor and manage budgets for outreach events and materials, optimizing resources and ensuring cost-effective solutions.
4. Data Management and Follow-up:
a. Facilitate timely follow-up surveys and data collection, adhering to the 6-month post-discharge requirements stipulated by the grants.
b. Conduct meticulous data entry and management, ensuring accuracy and confidentiality.
5. Other duties as assigned by HIV Program Manager, MAT Program Manager, and Director of Residential Recovery Services.
Qualifications:
1. Demonstrated experience in event coordination and management, preferably in a Community Outreach setting.
2. Familiarity with the San Francisco Bay Area American Indian community desired.
3. Sensitivity to American Indian culture and the needs of the population served.
4. Ability to work flexible hours, including occasional weekend days and occasional travel for events outside the immediate area.
5. Knowledge of local and State service providers, tribes, and resources a plus.
6. Knowledge of substance abuse prevention, treatment and recovery highly desired.
7. Must agree to abide by the code of ethics established by the Indian Health Service Manual.
8. Must have valid California Drivers’ License.
9. If in recovery, at least two (2) years of continuous sobriety required.
10. All applicants required to pass and provide evidence of health exam and TB test results. Required criminal justice background check through fingerprinting by the U.S. Dept. of Justice to protect the health, welfare and safety of clients receiving services at Friendship House Association of American Indians.
11. Must meet standards of character under PL 101-630, section 408, Character Investigation, subsection (a) and PL 101-647, section 231, Requirement for Background Check, subsection (c), and agree that employer can contact the last two employers, the sex abuse detective division of local law enforcement.
Benefits:The Friendship House Association of American Indians considers our employees to be our most valuable resource and offers an excellent benefit package: competitive salaries, vacation and sick leave program, and an employer contribution 403(b) retirement plan to eligible regular status employees. We also provide medical, vision, dental, coverage for employees and their dependents—with a percentage of employee contribution for dependent medical premiums.
Notice to Applicants: Please be advised that a post job offer, pre-employment annual physical and TB test are required as a condition of employment. Additionally, a Department of Justice fingerprinting and/or Federal, State, County criminal justice background check clearance is contingent upon offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at The Friendship House Association of American Indians.
EQUAL OPPORTUNITY EMPLOYER: Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, gender, religion, national origin or other non-merit factors.
AGE DISCRIMINATION IN EMPLOYMENT ACT (ADEA): Friendship House abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations.
AMERICANS WITH DISABILITY ACT (ADA): Friendship House abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, Friendship House will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities.
The overarching goal of Friendship House is to promote healing and wellness in the American Indian community by providing a continuum of services that build resiliency to substance abuse. And to strengthen connections to family and community to improve the spiritual, mental, emotional, and physical well-being of American Indians across the lifespan.
Friendship House operates three program facilities: the Friendship House American Indian Healing Center, an 80- bed adult men and women residential substance abuse treatment facility located in San Francisco, California; the Friendship House American Indian Lodge, a 9-bed facility for women and their children located in Oakland, California; and the Friendship House Youth Program, an afterschool youth center, located in San Francisco, California.
The Friendship House’s Residential Substance Abuse Treatment Program was established to reduce the incidence of alcohol and drug abuse among American Indians through services designed to strengthen the personal conditions which support a substance-free lifestyle. In addition to restoring clients to productive living individuals in their respective communities. Prayer, songs and drum circles, sweat lodge ceremonies, talking circles, Walking the Red Road Medicine Way, and many other traditional methods are integral to the residential treatment program.
While many best practices in the substance abuse treatment field have been proven to work effectively with substance abusers from many backgrounds, few evidence-based practices have been evaluated and proven to work with Native people. We know, based on more than 28 years of tracking our own performance, that American Indians have the best outcomes when Native culture and cultural practices are honored, as well as integrated into our service delivery efforts.
