Community Manager

The role of Community Manageris a leadership position, which reports directly to both the Residential Leasing Supervisor and the Property Manager.

• Supervise the on-site Leasing staff. Coordinate schedules, coverage, provide training and coaching, and handle performance issues in consultation with HR.
• Manage the day-to-day operations of the Leasing function.
• Responsible for reporting all Leasing updates. Maintain all reports (Vacancy List, Vacancy Book, MRI, Traffic Reports, and Competitor Pricing Reports).
• Responsible for Lease generation and accuracy.
• Communicate regularly with Management via meetings and reports.
• Advise on Leasing and revenue performance. Offer ideas for generating additional revenue.
• Monitor and solicit good reviews. Report Resident Satisfaction metrics to Management.
• Responsible for Advertising and Social Media.
• Follow through on all Leasing and Resident retention initiatives.
• Proactively forecast all aspects of the Leasing function, including: pricing, specials, knowing the competition, visit new properties in the area, etc.
• Supervise the Residential Services Coordinator and Concierge staff. Coordinate schedules, coverage, provide training and coaching, and handle performance issues in consultation with HR.
• Work cooperatively with the building’s Maintenance Supervisor and the Property Manager. Learn the building, common maintenance issues, and how they can be resolved.
• Oversee and organize monthly Resident events. Coordinate the logistics while collaborating with all necessary departments.
• Primary liaison to the community. Responsible for all communications.
• Handle Resident relations. Manage difficult issues, Resident concerns, and administer/enforce Community policies and rules.
• Manage Resident amenities.
• Always has a critical eye on the property (landscaping, parking lot, common areas) and assures the Community always looks its best. Takes the lead to make changes or improvements when necessary.

Requirements:

• Previous residential leasing or Community Manager experience
• Go getter – self starter
• Poised and Professional
• Strong written and verbal skills
• Real Estate License a plus

Hekemian & Co., Inc. is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person