Employee Relations Manager

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are now hiring Full-Time Employee Relations Managerin Princeton, NJ. The Employee Relations Manager serves as a strategic position within the Human Resources department, reporting to the Director of HR, Legal and Compliance. Their primary responsibility is maintaining and enhancing positive Employee Relations within the organization and play a crucial role in fostering a harmonious work environment and ensuring that the organization adheres to employment laws and regulations. The Employee Relations Manager serves as a trusted advisor to both employees and management, providing guidance, support, and expertise in Employee Relations.

Responsibilities

• Lead and conduct workplace investigations in employment-related matters including harassment, discrimination, retaliation, abusive conduct, and other potential company policy violations in partnership with internal and external stakeholders
• Ensure investigations are handled consistently, fairly, and promptly according to company values and policies and any relevant laws and makes recommendations on appropriate courses of action
• Develop and maintain an effective case management system including the ability to run analytics, metrics, and produce data to inform Employee Relations best practices and strategies
• Develop strategies and proposals to support continuous improvement of Employee Relations practices within the company
• Maintain, develop, recommend, implement, and helps enforce Employee Relations policies and procedures to ensure compliance and help promote company’s culture and values
• Facilitate and participate in Employee Relations training programs, workshops, and meetings to promote understanding and awareness of company policies and procedures
• Communicate with HRBP’s/managers and employees regarding Employee Relations concerns
• Provide guidance and recommendations for the resolution of issues and directly engage with staff to resolve concerns
• Stay current on industry trends, best practices, and changes in employment laws to ensure the organization remains compliant and maintain a competitive Employee Relations strategy
• Provide oversight and subject matter expertise to ensure standardization of service delivery and tracking of Employee Relations activities across a geographically diverse workforce
• Use surveys, interviews, and other data sources to research potential updates and improvements to human resources policies and other employment matters
• Develop and conduct internal training in partnership with the HR to support positive Employee Relations and HR compliance across company
• Perform other related duties as assigned
• Employees must cooperate with audits, inspections, and investigations
• Additional tasks and responsibilities may be assigned

Minimum Requirements

• Bachelor’s degree in Employee Relations, human resources, or a related field required
• 5+ years of professional human resources experience leading detailed, factual investigations involving internal policies and Code of Conduct from start to finish required
• Strong working knowledge of employment laws and regulations (ADA, EEO, FMLA) and the ability to appropriately interpret and apply policies, laws, and business practices when addressing employment matters
• Strong problem-solving, critical thinking, and decision-making skills; ability to objectively identify, assess, resolve, and mitigate risk
• Exceptional communication and presentation skills with an ability to effectively interact with all levels within an organization, as well as the ability to create and summarize detailed written reports
• Excellent customer service and relationship management skills with the ability to maintain a high degree of confidentiality, diplomacy, tact, and business acumen
• Excellent organizational and time management skills with the ability to prioritize and manage workload and instill a sense of urgency in others as necessary to meet deadlines
• Demonstrated ability to drive results through individual efforts and influencing others, without authority over them
• Strong listening, interviewing, and counseling skills
• Demonstrated ability to effectively give critical feedback and coach employee performance
• Proficiency with Microsoft Office and ability to navigate human resources software applications (UltiPro) and related websites
• Experience in managing investigators and mentoring junior staff
• Experience with designing and delivering on priorities and leveraging data to identify trends, and gaps, and develop actions to address Employee Relations issues
• Experience in building relationships with key stakeholders and collaborating to resolve escalated concerns across all lines of business and aligned locations

Why Community Options?

• Competitive Insurance Benefits (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous PTO
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Incredible career growth opportunities

Community Options is an Equal Opportunity Employer M/F/D/V

#IND-NA

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Relocate:

• Princeton, NJ: Relocate before starting work (Required)

Work Location: On the road