Address
Form of workJob Responsibilities
- Research and select appropriate venues for events
- Identify and contact potential guest speakers
- Handle event logistics, including scheduling, budgeting, and implementing plans
- Coordinate with CX Council team to ensure events are successful
- Negotiate contracts with vendors and service providers
- Develop and manage event timelines
- Monitor event progress and make adjustments as needed
- Prepare event reports, including budget summaries and guest feedback
- Maintain a database of event information, guest lists, and contact lists
- Manage event promotion, including creating and distributing marketing materials
Basic Qualifications
- Bachelor’s degree in event planning, hospitality, business or related field. Work experience can substitute for a degree.
- Experience in event planning and management
- Excellent communication, organizational, and problem-solving skills
- Ability to work independently and manage multiple tasks
- Strong attention to detail
- Ability to work effectively under pressure and tight deadlines
- Must be willing and able to travel to various events around the US & Europe
- Knowledge of customer experience (CX) topics is a plus
- Passion for business networking is a plus
- Excellent communication skills, organizational and problem solving skills
Skills Requirement/Competencies
- Project management and event planning skills
- Result orientation; proven track record of getting things done effectively and efficiently.
- Able to balance competing opinions and priorities.
- Presentation skills; written and verbal communication skills.
- Amenable to work on multiple / changing shifts and on hybrid work set-up
- Availability to dedicate 5-10 hours per week
Disclaimer:
The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The post holder is expected to accept any reasonable alterations that may from time to time be necessary.
SupportNinja is proud to be an Equal Employment Opportunity employer and we do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other applicable legally protected characteristics under federal, state, or local law.
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