Community Manager
** REQUIRED TO LIVE ON SITE. BI-LINGUAL PREFERRED **
- Responsible for the property 24/7.
- Follow/ implement/ enforce all ethical/ organizational/ legal business standards
- After hours, point of contact for on-call Staff, Answering Service, and Courtesy Patrol
- Reports: weekly, monthly, quarterly
- Conflict resolution: staff, residents
- Spearhead/ Supervise timely responses to resident needs, concerns, complaint
- Resident Retention
- Point of contact for legal/ evictions.
- Physically representing property at legal proceedings.
- Coordinate efforts regarding the pursuit of delinquency
- Supervising/ coordinate the pursuit of collections of past accounts
- Staying up to date on ALL LA Rent Ordinance and state of CA mandates
- Follows proper notice requirements established by entities above
- Reviewing/ assessing market survey data
- Approve forecasting rates/ specials/ concessions to achieve the property's occupancy/ income goals -Hot Sheets
- Offer to Renew/ Lease Renewal letters
- Resident letters
- Petty Cash
- Identifying areas of improvement
- Establishing/ maintaining SOP: front office, maintenance
- Application review/ approval/ override- if required
- Proficient in voucher application process
- Budget evaluation/ control
- Accounts Payable
- Supervise maintenance department
- Coordinate efforts with maintenance manager
- Supervise marketing/ leasing department
- Ensuring all third party advertisement sources are updated
- Inspecting grounds/ buildings/ amenities
- Quarterly meetings with ownership
- Giving updates on property performance
- Approve implementing specials
- Oversee Inspections (balcony, move outs, annual safety) - Manager's responsibility
- Oversee Employee & Resident events, Advertising and Decorating
- Preparing/ sending files to legal
- All other tasks assigned by the Regional Manager
Job Type: Full-time
Pay: From $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Overtime
Education:
- High school or equivalent (Preferred)
Experience:
- Property management: 2 years (Required)
Work Location: In person