Community Development Manager

Job Summary

Our goal is to provide customers and partners with the best possible internet experience, backed up by a significant Fiber Internet network upgrade investment. The Community Development Manager will support and lead day-to-day marketing activities throughout a given geographic territory, supporting company growth goals.

The person in this role will be the first impression of Ziply Fiber, so we are looking for a passionate, personable, and professional individual able to connect the local community with Ziply Fiber and especially the Ziply Fiber sales teams.

The qualified candidate will be responsible for working with the company Demand Marketing, PR, External Affairs, Operations, and local sales team members to develop and execute marketing plans to reach potential customers and local partners. Additionally, this person will drive relationships with community organizations, apartment managers, and local chambers of commerce as agreed to with the Local Marketing Manager and appropriate sales team.

Being growth minded, this Community Development Manager will work to understand the market landscape and nuances of each territory, including target audiences, competitors, key organizations or influencers, and the local media.

Job Duties

• Build brand awareness and excitement for the brand in areas soon-to-be-built with fiber internet

• Build and maintain strong working relationships with community leaders.

• Integrate into key chambers of commerce or other community-based organizations to ensure Ziply Fiber is part of the community.

• Support local sales teams by generating customer leads, driving penetration of the internet products

• Planning and preparing community-based events – local sponsorships, farmers markets, grand openings, or other events.

• Identifying the most effective and ROI efficient outreach opportunities in the territory.

• Work with other marketing team members on items needed to support the territory sales.

• Develop and execute strategic marketing plans for local Ziply Fiber properties, as well as recommending general marketing programs and local campaigns in close collaboration with the demand & channel marketing team and key sales counterparts.

• Working with demand and channel marketing leaders, create and execute asset marketing materials and building-specific marketing strategies.

Education and Experience

• Bachelor’s degree preferred.

• 2 years of experience in sales, marketing, event planning or related field.

• Excellent customer service and communication skills, both verbal and written

• Aptitude for negotiation, persuasion, and business acumen.

• Highly motivated, determined, and target driven.

• Expert in time management and personal organization

• Reliable Transportation.

• Valid driver’s license and auto insurance with a satisfactory driving record.

• Proficiency in Word, Excel, PowerPoint

Company Background

Everyone deserves the best internet possible, and that’s the refreshingly great experience we’re creating at Ziply Fiber. We’re bringing fiber to more than one million homes and businesses across the broader Northwest. By pairing brilliantly fast internet with customer choice and control, we’re making it simple and easy for you to connect to the things that matter most to you. Ziply Fiber is based in Kirkland, Washington, providing communities across Washington, Oregon, Idaho, and Montana with fiber internet in addition to streaming TV, privacy products, and phone service as well.

Diverse Workforce / EEO

Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status.

Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.

Ziply Fiber is a drug free workplace.