Community And Content Manager

About Artist Growth
At Artist Growth, culture is a critical part of our collective success, and we live our values every day. These values guide our interactions with each other, our customers, and the community.
Our Mission
To empower every creator and media company with business tools, enabling them to cultivate success on their terms and move the culture forward with art.
Our Vision
A world where access to data and business services is no longer an obstacle to growing a business, so creators and their teams can thrive while enlightening the world with art.
Position Overview:
We are seeking a passionate and experienced Community Marketing & Content Manager to join our team, responsible for cultivating a thriving online community around our brand through compelling content and conversations. The ideal candidate is a strategic thinker, adept at community building, and possesses a deep understanding of content and social strategy, content development, creative and technical writing, and a passion for helping artists and creators thrive in business.
What You'll Do

• Develop and execute strategies to build and grow an engaged online community around our brands.
• Oversee social media channels to facilitate conversations, monitor interactions, and address conflicts with community members to maintain a supportive environment.
• Collect and synthesize feedback to improve products, services, and marketing strategies.
• Create and write articles for our help center.
• Create and edit tutorial videos for the help center.
• Utilize analytics tools to track and measure the success of community initiatives, providing insights for continuous improvement.
• Generate compelling and relevant content to drive community engagement, including blog posts, video shorts, social media content, company website and landing pages, podcast, emails and newsletters.
• Work with the Design and Creative Director to create motion graphics and edit videos.
• Work with the Design and Creative Director to establish and maintain a consistent and authentic brand voice across all content to build brand integrity.

Required Skills

• Technical and creative writing skills and experience
• Conversational approach to support questions
• Social media management (Canva Pro knowledge a plus)
• Expert knowledge of Final Cut Pro and/or Adobe Premiere, including color correction (Riverside FM a bonus)
• Knowledge of Logic, Ableton, or LUNA experience preferred
• Expert knowledge of Adobe After Effects (or comparable software for motion graphics)
• SEO management
• HTML and Webflow experience preferred

What You'll Need to Succeed

• Being willing to "get out of the building", dive in, and understand your target audience
• Comfortable operating in a transparent and candid environment
• Self-starter and get-shit-done attitude
• Can balance multiple projects at the same time
• Ability to work in a fast-paced, changing environment
• Team-player attitude and a desire to work collaboratively
• Ability to ask for help
• Ability to jump in and wear multiple hats when or if needed
• Awesome time management skills
• 3+ years' marketing experience required
• Proven experience in online community management
• Strong understanding of digital marketing, content creation, SEO, and social media strategies
• Understand current social media trends and platforms
• Experience working in the music industry preferred

More About Artist Growth
Our Values

• Growth- We see every day as an opportunity to grow and learn, to relentlessly strive for better outcomes, and to seek out areas of improvement.
• Empowerment- We own our actions and work, and believe that we alone have the power to determine our own journey and destiny.
• Perseverance- We know that achieving our vision requires grit and determination. The path won't always be easy, but we will not be deterred.
• Creativity- We constantly challenge ourselves to approach problems from different angles because we know that creativity is the ultimate driver of innovation, advancing culture and tech.

• Community- We value teamwork because we know that we are better when everyone is free to offer their ideas and talents in pursuit of a common goal.

• Expression- We celebrate individuality and believe that people are happier and more satisfied when they are encouraged to express their authentic selves.

• Intelligence- We know that to achieve the greatest possible outcome, we must learn everything we can about the problem we're solving and consider different perspectives and angles.