College Test Monitor/Proctor/Customer Service.

Part-time and Temporary position. Start ASAP. Position is on-site in Des Plaines, IL. Monday to Friday 10 am to 2 pm. $20.25.
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With support from the Testing Center Coordinator and Assistant Coordinator, the Monitor is responsible for providing professional, quality, effective and efficient customer service to all who utilize testing services: community members, potential students, students, faculty, and staff. To provide this service, the Monitor executes a variety of clerical duties to ensure the Testing Center runs smoothly and testing materials are confidentially and securely maintained. Responsibilities also include administering and proctoring a variety of exams (on- and off-campus) while vigilantly maintaining a secure testing environment.
Responsibilities:
- Administer and proctor a variety of tests. Exams may include those given for placement, a particular class (online or face-to-face), tests for students attending another university, or specialty exams.
- Provide a responsive, friendly and effective point of contact for the community, potential students, students, faculty, and staff.
- Follow standard operating procedures as outlined by the Testing Coordinator.
- Maintain accurate logs of appointments and Testing Center activity. This includes the daily log of tester activity (sign-in and check-out) as well as, the logs for individual classes and faculty (tests dropped off, dates taken, and picked up).
Working hours: 10:00 AM - 2:00 PM
Skills:
- Excellent communication skills, both written and oral.
- Proficiency in Microsoft Office products and the Windows operating system.
- Familiarity with education principles and practices is a plus.
Education:
Associate
Experience:
0-1 years
Qualifications:
- Associate degree or college experience where an equivalent combination of education and experience can be obtained is required.
- Previous experience in customer service and/or educational setting is required. Must be able to provide quality customer service.
Great position for students and others looking for a part-time position

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).