Address
Form of work
SalaryResponsibilities:
Administer and proctor a variety of tests. Exams may include those given for placement, (online or face-to-face), tests for students attending another university, or specialty ...
2. Provide a responsive, friendly and effective point of contact for the community, potential students,
students, faculty, and staff.
3. Follow standard operating procedures as outlined by the Testing Coordinator.
4. Maintain accurate logs of appointments and Testing Center activity. This includes the daily log of
tester training opportunities to improve the Testing Center performance in the areas of efficiency,
data accuracy, and customer satisfaction.
5. Communicate and activity (sign-in and check-out) as well as, the logs for individual classes and
faculty (tests dropped off, dates taken, and picked up).
6. Participate in continuous collaborate effectively amongst Testing Center staff members, and across
both campuses to provide optimal service. Work with Testing Center staff members, and College
partners to effectively seek out solutions to issues and concerns that may arise.
7. Engage in providing coverage for all modes of communication: telephone, e-mail or other methods
as necessary.
8. Understand and utilize available resources to assist in the proctoring and monitoring of tests.
Including but not limited to, electronic learning platforms, and surveillance equipment.
9. Perform other job-related duties as assigned.
Working hours: 10:00 AM - 2:00 PM
Skills:
Previous Customer Service Experience
Education:
Associate
Experience:
1-4 years
Qualifications:
Associate???s degree or college experience where an equivalent combination of education and experience
can be obtained is required.
Previous experience in customer service and/or educational setting is required. Must be able to provide
quality customer service.
Excellent communication skills, both written and oral.
Proficiency in Microsoft Office products and the Windows operating system.
Apply today at spherion.com/apply/75828
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
