Collections Specialist

We are seeking a Collections Specialist to join the team in Peachtree City, Georgia! The Collections Specialist will investigate and resolve customer billing and payment discrepancies.

Essential Job Duties

• Collaborate with Evans’ Agents (Evans’ business partners, also the billing party) to ensure that established billing requirements are being followed
• Resolve billing discrepancies between customers and Agents
• Investigate customer payment discrepancies (over/short)
• Proactively reach out to customers to resolve past due balances
• Monitor accounts with past due balances
• Coordinate with the Credit Department to adjust credit limits or to place accounts on hold
• Maintain communication with the Cash Applications team for incomplete AR remittances
• Work with Agents and outside collection agencies to collect on delinquent payments
• Implement process improvements to eliminate recurring billing issues
• Maintain thorough, concise records of all relevant account activity

Required Qualifications

• High school diploma or equivalent
• Proficient in Word and Excel
• Strong typing skills and technically savvy
• Analytical and detail-oriented
• Top-notch organizational skills
• Ability to quickly pivot from one task to another and remain calm under pressure
• Ability to read, speak, write, and understand English in a professional manner

Preferred Qualifications

• 2+ years of customer service experience
• Associate degree in Finance, Accounting, or related field
• Accounting background or Banking experience

What's in it for me?

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Company Paid Short Term Disability Insurance
• Company Paid Long Term Disability Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with employer contributions
• 401K Employer Match
• Paid Vacation
• 8 Paid Holidays
• Employee Referral Program ($500)

Schedule

Monday - Friday, can choose between 7:30am-4:30pm, 8:00am-5:00pm, 8:30am-5:30pm, or 9:00am-6:00pm

Location Address

100 World Dr, Peachtree City, GA 30269

We have always been & will always be a family business. When a person partners with The Evans Network, they become a part of our family. That was the belief of our founder, Albert L. Evans, Sr. Founded in 1939 in Pottsville PA, the company has evolved into the largest Intermodal Drayage provider in the United States. As of today, expanded operations include Truckload, Flatbed, LTL/Final Mile and transportation/logistics services.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Referral program
• Vision insurance

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Office

Application Question(s):

• What is your regular email address?
• What is your hourly pay requirement? Leaving this blank or entering a vague response (such as, "negotiable") will result in automatic disqualification.
• In order to be considered for next steps, please complete this brief, 10-minute assessment (which is actually quite fun) by copying and pasting the URL into your browser.

https://apply.select.wonderlic.com/JRTE3X/Evans-Delivery-Company-Inc

• How long would your commute be to 100 World Drive, Peachtree City, GA 30269? Please answer in length of time, not miles.

Education:

• High school or equivalent (Required)

Ability to Relocate:

• Peachtree City, GA 30269: Relocate before starting work (Required)

Work Location: In person