The Collections Specialist is responsible for calling on past due balances (debits and credits), reporting of collection activity and account status, as well as monitoring credit holds.
Position Requirements
Formal Education & Certification
- High School diploma or equivalency required
Knowledge & Experience
- Must be fluent in English
- Proficiency in Microsoft Office Suite
- Intermediate proficiency in Microsoft Excel, including vlookups and pivot tables
- Strong data entry skills
- One year minimum of business to business collections experience required
Qualifications and Characteristics
- Excellent organizational and time management skills
- Strong analytical skills
- Problem solving skills
- Able to multi-task effectively and prioritize tasks according to the level of importance
- Attention to detail
- Excellent communication skills (both written and verbal)
- Self-motivated, self-starter
- Able to perform in a fast paced, team oriented environment
- Problem solving skills
Work Environment
- Hybrid Work Environment is available once training is completed - 3 days in office, 2 days remote
- Sitting for extended periods of time
- Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Job Type: Full-time
Pay: $21.63 - $27.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Weekly day range:
- Monday to Friday
Work setting:
- Hybrid work
- Office
Experience:
- Microsoft Excel: 1 year (Preferred)
- B2B Collections: 1 year (Required)
- Accounts Receivable: 1 year (Required)
Ability to Relocate:
- Gainesville, GA 30501: Relocate before starting work (Required)
Work Location: Hybrid remote in Gainesville, GA 30501