Club Manager

About us

Vet's Canteen Association, Durff-Kuhn VFW Post 6168, is a small business in Shippensburg, PA. We are professional, agile and professional.

Our work environment includes:

• Modern office setting
• Food provided
• Modern office setting

We are a Non Proofit National Veterans Organization.

Job Overview:

We are seeking a highly motivated and experienced Club Manager to oversee the operations of our club. The Club Manager will be responsible for ensuring the smooth functioning of all club activities and providing exceptional customer service to our members. This is a leadership role that requires strong management skills and the ability to drive business growth. Knoweldge of the PA Small Games of Chance a big plus

Responsibilities:

- Manage all aspects of club operations, including staff supervision, member services, and facility maintenance

- Develop and implement strategies to attract new members and retain existing ones

- Conduct market research to identify trends and opportunities for business growth

- Provide employee orientation and training to ensure a high level of customer service

- Oversee scheduling, payroll, and performance evaluations for club staff

- Monitor inventory levels and order supplies as needed

- Collaborate with the Assistant Manager to develop and implement marketing initiatives

- Conduct interviews and hire qualified candidates for open positions

- Set pricing for club memberships and services based on market analysis

- Resolve customer complaints in a timely and satisfactory manner

Experience:

- Previous experience in a similar role, preferably in the fitness or hospitality industry

- Strong leadership skills with the ability to motivate and inspire a team

- Excellent time management skills with the ability to prioritize tasks effectively

- Proven track record in driving sales and achieving business targets

- Exceptional customer service skills with a focus on building strong relationships with members

- Proficient in using club management software and Microsoft Office Suite

If you are a dynamic individual with a passion for fitness and a drive for success, we invite you to apply for the position of Club Manager. Join our team and help us create an exceptional experience for our members while driving business growth.

Job Type: Full-time

Pay: $49,292.00 - $54,336.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Vision insurance

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Shippensburg, PA 17257: Relocate before starting work (Required)

Work Location: In person