Company Description:
Thinking Cup Learning ("TCL") is a VC-backed early education company based in New York City that uses the power of storytelling to break down complex subjects for young children ages three and up.
We teach tricky subjects like chess and music through fun, engaging stories that allow even the youngest students to discover core concepts alongside silly, memorable characters. Each story-based lesson hinges on an interactive "aha" moment, a method that has revolutionized the way difficult subjects are taught and empowers everyone, regardless of experience, to pass along vital life skills to early childhood learners.
Job Description:
The Club Desk Attendant is a point person for curating an inspiring, exciting, and welcoming space for kids to learn chess and other games through stories! They are the first and last point of contact for students, tutors, and parents in creating an impression of warmth, professionalism and efficiency. They have the knowledge and customer service know-how to answer any curiosities regarding our classes/events/merchandise offerings available within the club. Must love kids, games, and storytelling!
Key Responsibilities:
- Opening/Closing Operations
- Greeting students as they arrive for class and making sure they feel comfortable while waiting for class
- Engaging with parents/caregivers before and after class to maintain strong club relationships
- Logging student attendance
- Responding to walk-by inquiries
- Administrative duties like printing, copying, client calling/email correspondence, and client account assistance
- Keeping the club tidy/clean at all times and notifying management when repairs are needed
- Assisting with finding substitute tutors when necessary
- Emergency coverage of classes when a tutor is tardy or absent
- Writing shift reports
- Participating in club events when required
Qualifications:
- High school degree or equivalent
- Experience working with young children / in educational settings
- Excellent written and verbal skills
- Team Player
- Exceptional Customer Service
- Multi-tasking
- Certification for First Aid/CPR/AED and Epipen (will be trained if not already)
- Front Office Experience
- Background check required
Job Type: Part-time
Schedule: Day and/or Weekend Shifts 24-32 hours a week
Work Location: Various club locations - Upper East Side and/or Park Slope
Pay: $25.00 per hour
Work Location: 1309 Madison Ave, New York, NY 10128
Work Location: 169 5th Ave, Brooklyn, NY 11217
Chess at Three is an equal opportunity employer that is committed to diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by applicable law.
For additional questions, please contact recruiting@chessat3.com
Hourly Pay Range