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SalaryOne of New York’s premier pool/gym management companies is seeking a Fitness Facility Member Services Representative to provide customer service support to gym members and guests.
Here is what you need:
- A friendly, outgoing, and a people-person demeanor
- A great work ethic
- To be punctual
- To care for the safety of your teammates and our clients
Your awesomeness means you can do the job with ease:
- Must be able to recognize and respond to emergencies immediately
- Contribute to running a clean, friendly, and well-maintained facility
- Executing the team member basics of being on time and complying with the dress code
- Responsible for assisting and directing members/guests
- Monitoring incoming inquiries and ensuring proper check-in procedures are followed
- Greet all incoming members and guests
- Ensure all check-in procedures are followed
- Ensure all appropriate fees are collected
- Customer Service
- Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests
- Handle member service issues.
- Record member concerns on the Member Service Log or Maintenance Log (depending on issue)
- Promote and sell merchandise
- Keep Front Desk area and lobby clutter-free, and orderly
- Perform general cleaning duties to include hourly locker room and facility checks
- Completion of all Daily Reports
What We Offer
- Starting pay at 17.50/hr with the opportunity to increase yearly
- 401k with company matching
- Flexible shifts and opportunities for subbing
- Opportunities for advancement
- Telehealth and Mental Health for employees and immediate family
- Personal Finance Management Program
- Paid Community Outreach Program
Scheduling interviews immediately! Please respond with a resume (no cover letter necessary) and we will respond with interview options. We know you’ll be perfect! We look forward to you joining our growing team of “superheroes”.
