Address
Form of workDEPARTMENT STATEMENT
ABC values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. ABC believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join ABC and help us provide the highest level of service and public safety to the people of the State through licensing, education, and enforcement.
SUMMARY
Under general direction of the Information Technology Manager I (ITM I), the IT Specialist II (ITS II) will serve as Cloud Administrator over ABC's Microsoft 365 (M365), Azure and Amazon Web Service (AWS) environments. The Cloud Administrator acts as primary M 365 and Azure technical support resource and serves as secondary support resource for ABC's AWS Cloud environments. The incumbent manages and maintains ABC's M365 and Azure infrastructure, applications and related technologies including Enterprise Mobility and Security (EM+S) suite. Provides technical expertise for all Microsoft cloud services (including Teams, OneDrive, and SharePoint), maintains hybrid connections, ensures performance and availability meet ABC's service level agreements (SLA) and objectives. The incumbent will work with Enterprise Architecture, Infrastructure team members and the CISO to understand current configurations, policies, and technical components, evaluate strategic approach for deploying services and provide input into M365 and Azure service roadmap development. The Microsoft Administrator performs day-to-day activities in ABC's M365 environment including operations of a hybrid environment, co-management, directory-sync, and reviewing various alerts and messages concerning changes in the platform and how they will impact operations. The incumbent is expected to be courteous and provide timely responses to internal/external customers, follow through on commitments, and to solicit and consider other technical team's input when completing work assignments.
This position requires the incumbent maintain consistent and regular attendance; communicate effectively and professionally (both orally and in writing); develop and maintain knowledge and skills, methodologies, materials, tools and equipment; complete assignments in a timely and efficient manner; and adhere to all departmental policies and procedures.
Position requires less than 5% travel to district offices.
You will find additional information about the job in the Duty Statement .
Working Conditions
This position will have an opportunity to have a hybrid telework schedule after the initial training and onboarding process.
If the employee is working at an alternate work location during telework, they are required to maintain a safe working condition at the approved site, abide by the Departments Telework Policy and Ergonomic Policy, and agree to maintain a distraction-free remote work environment. Further, employees are required to be available through various forms of communication during work hours.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY SPECIALIST II
- Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-403485
Position #(s):
024-053-1414-XXX
Working Title:
Cloud Administrator
Classification:
INFORMATION TECHNOLOGY SPECIALIST II $7,893.00 - $10,576.00 A
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Facility:
Headquarters
Department Information
To take the Information Technology Specialist II exam, click here .
Department Website: http://www.abc.ca.gov
Special Requirements
A Statement of Qualifications (SOQ) is required. Please see the Statement of Qualifications Section below for instructions.
A background investigation and fingerprinting are required before a candidate can be appointed to this position.
Interested individuals shall submit a completed State Examination/Employment Application (STD Form 678) or Electronic State Employment Application (through CalCareers Account www.jobs.ca.gov) and all other required documents as detailed in the job announcement.
A copy of your unofficial transcripts must be included with your application when education is being used to meet the minimum qualifications. Official transcripts will be required prior to appointment.
Resumes will not be accepted in lieu of a completed application.
Failure to follow these instructions may result in your application not being considered for the position.
Only the required documents listed in the job announcement will be reviewed when screening candidates.
Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birth date, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.
Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting the Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position. Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board.
Application Instructions
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Alcoholic Beverage Control
Attn: Salvador Cardiel
3927 Lennane Drive, Suite 100
Sacramento , CA 95834
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Alcoholic Beverage Control
Salvador Cardiel
3927 Lennane Drive, Suite 100
Sacramento , CA 95834
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications -
Candidates are REQUIRED to complete a Statement of Qualifications (SOQ) in addition to completing a standard State application (Examination/Employment Application STD 678). Only those candidates who submit all required documents by the final filing date will be considered. Resumes or Cover Letters DO NOT take the place of the Statement of Qualifications. Please see the SOQ instructions below for content and formatting information.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
- Experience in cloud product configurations and customizations
- Experience in Window, Linux and Unix OS environments
- Experience in Virtualization and Containers
- Experience in Azure Cloud technologies
- Experience in Microsoft Intune
- Experience in Multi-Tenant Environments
- Experience in SaaS (Software as a service) and PaaS (Platform as a service)
- Knowledge of AWS Cloud computing and native technologies (AWS EC2, AWS Elastic IP, AWS WAF, AWS Directory Service, AWS NAT Gateway, AWS EKS, AWS ECR, AWS ElastiCache, etc.)
- Knowledge of CI/CD pipeline in support of DevOps teams
- Knowledge of MS Teams VoIP
- Knowledge of complex procedures to ensure production or delivery of complex products and services, including complex tools and mechanisms for hosting services
- Knowledge of methods and practices for troubleshooting, recovery, adjusting, modifying, and improving complex IT systems
- Willingness to learn new technologies
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.abc.ca.gov
Human Resources Contact:
Salvador Cardiel
(916) 419-2557
Salvador.Cardiel@abc.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Angela Shaffer
(916) 285-8519
Angela.Shaffer@abc.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
Your SOQ must address the following:
1. We are looking for an experienced Cloud Administrators, including but not limited to the M365 Environment. Please describe in detail your experience as a Cloud Administrator, including the tasks you performed in the M365, AWS, and Azure Admin Consoles.
2. This position requires good communication skills as well as a good temperament. You will be working with technical and non-technical staff, including vendors. Describe your experience in working with, and communicating with, technical and non-technical staff. Describe the difficulties you encountered and how you resolved those issues.
3. Please describe your experience with supporting an Infrastructure that has both On Premises and Cloud based environment (Hybrid).
4. Describe your experience in supporting mission critical applications.
5. How have you ensured compliance with relevant security standards and best practices in cloud environments in your previous roles?
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
